John-Michael Edwards
Costa Mesa,CA
Summary
- Reliable and punctual sales associate who possesses an excellent work ethic and more than 10 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
- History of working well in busy, physically-demanding shipping environments dealing with packages of all sizes. Adept at keeping neat and clean work areas. Driven, hardworking and dedicated to team success.
- Reliable Courier offering 10 years of experience working in busy delivery environments.
Overview
5
5
years of professional experience
Work History
Dispatch Manager
Top Cola
02.2023 - 02.2024
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with customers to provide delivery updates and resolution.
- Scheduled and organized delivery routes.
Delivery Specialist/Hub Support/Budtender
Weden/Eaze
10.2019 - 03.2023
- Monitored all delivery trips through log system using Blaze/Onfleet.
- Contacted customers prior to delivery to confirm address, order total and ETA.
- Pulled and reviewed daily customer tickets to successfully fulfill orders.
- Trained newly hired employees on all aspects of performing.(doing deliveries correctly by protocol and using the applications)
Kitchen/Warehouse Lead
Just Food For Dogs Corporate Headquarters
11.2018 - 05.2019
- Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Education
High School Diploma -
Back Bay High School
Costa Mesa2007
Orange Coast College
Costa Mesa, CASkills
- Detail-oriented
- Clean driving record
- Reliable and punctual
- Customer-service focused
- Strong communication skills
- Staff Training and Development
References
Patti Murphy Jack Hollum
Toyon Research Corp United Launch Alliance
1(805)260-0381 1(805)868-8541
Timeline
Dispatch Manager
Top Cola
02.2023 - 02.2024
Delivery Specialist/Hub Support/Budtender
Weden/Eaze
10.2019 - 03.2023
Kitchen/Warehouse Lead
Just Food For Dogs Corporate Headquarters
11.2018 - 05.2019
High School Diploma -
Back Bay High School
Orange Coast College