Miranda Graham
Tooele,UT
Summary
Meticulous Dispatch Supervisor with a year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Spent 5 and a half years as a Motivated Warehouse Worker skilled at providing efficiency in shipping operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatch Manager
Happy Delivery
07.2023 - Current
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Reported to management operational activities and maintained current records.
- Tracked and monitored vehicle performance and maintenance.
- Monitored and tracked dispatch communication systems.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Tracked and managed up to 30 drivers a day
Delivery Driver
Happy Delivery Co.
01.2023 - Current
- Completed daily pre and post-trip inspection checklist
- Drove Sprinter vans and box trucks
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Delivered packages to customer doorsteps and business offices
- Operated vehicle safely in highly congested areas with no traffic violations
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
Delivery Driver (Seasonal)
UPS
11.2022 - 01.2023
- Delivered products in a timely and courteous manner
- Drove residential routes
- Delivered packages to customer doorsteps and business offices
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Minimized company liability and risks to loads by obeying traffic laws
- Fostered positive working relationships with regular customers
Order Selector
Nicholas and Co.
07.2017 - 10.2022
- Efficiently and accurately select chemicals, dry, cooler and freezer grocery orders for customers
- Follow warehouse protocol to ensure safety as well as prevent product damage and stay in compliance with OSHA regulations
- Pulled orders quickly to maintain demanding productivity goals.
- Consistently lifted materials weighing as much as 90 pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Cook- Cashier
Carl's Jr
02.2017 - 07.2017
- Built rapport with customers and management
- Managed time properly to ensure seamless experience for customers while preparing food and taking orders simultaneously.
- Monitored food quality and presentation to maintain high standards
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
Cook- Cashier
Little Caesars
08.2016 - 06.2017
- Maintained a positive and friendly demeanor while working in a high volume and fast-paced environment
- Followed food safety procedures from preparation to cleanup.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Prepared food items in compliance with recipes and portioning control guidelines
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
Education
High school diploma -
Tooele High School
Tooele, UT05.2017
Skills
- Self-motivated
- Organization
- Problem solving
- Time management
- Detail oriented
- Pallet Jack
- Order Picking
- Warehouse Experience
- Food Safety
- Delivery Driver Experience
- Customer Service
- Route Management
- Safety issues monitoring
- Strong leadership abilities
- Goal Setting
Certification
- Pallet Jack Certification
- Box truck
Timeline
Dispatch Manager
Happy Delivery
07.2023 - Current
Delivery Driver
Happy Delivery Co.
01.2023 - Current
Delivery Driver (Seasonal)
UPS
11.2022 - 01.2023
Order Selector
Nicholas and Co.
07.2017 - 10.2022
Cook- Cashier
Carl's Jr
02.2017 - 07.2017
Cook- Cashier
Little Caesars
08.2016 - 06.2017
High school diploma -
Tooele High School
- Pallet Jack Certification
- Box truck
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