Overview
Work History
Education
Skills
References
Timeline

John-Michael Hernandez

MiniMed (Medtronic)
San Antonio,TX
13
years of professional experience

Work History

Diabetes Therapy Specialist

2 Years 8 Months
MiniMed (Medtronic) | 01.2024 - Current

- Medical Inside Sales Representative and Diabetes Therapy Specialist who assists patients with Type 1 and Type 2 diabetes by showcasing and selling our catalog of insulin pumps, continuous glucose monitors, and other related items and products that will drastically change their quality of life and the ability to manage their diabetes effectively

- Spearhead insulin pumps sales for Washington D.C., Cleveland, OH, Charleston, WV, as well as Delaware, Maryland, and Virginia (Delmarva)

- Work closely with the Field Sales team to drive fiscal growth and client base in both existing patients (EP’s) and potential new patients (NP’s) at various Healthcare Professional offices/Medical Clinics/Doctor’s offices

- Helped multiple additional Districts and Territories not assigned to me surpass quotas (including regions of New York City and the surrounding metropolitan area, Baltimore, MD, Cherry Hill, NJ, and other major cities in Ohio including Cincinnati, Columbus, Akron, Dayton and Youngstown) in order to provide additional assistance to close the month/quarters/fiscal years strongly

Bookseller, Customer Service Specialist

11 Months
Half Price Books | 06.2023 - 05.2024

- Assisted customers with locating books, discussing literature and provided recommendations for purchases in store and online via company POS system

- Processed payments and returns using proper cash-handling procedures

- Organized store merchandise racks and displays to promote and maintain visually appealing environments

- Handled book and digital media buy-backs from customers and presented them an appropriate cash offer in regards to the merchandise they brought in to sell

Director of Scouting

8 Years 3 Months
College Promoters USA | 03.2015 - 06.2023

- Met with families either face-to-face or via Zoom at our physical home office to enroll their student-athlete into our marketing/athletic recruiting program

- Spoke via microphone for nearly a decade at multiple yearly athletic combines for football players in front of many parents, athletes, and college/high school football coaches in Houston, Dallas, San Antonio and Austin

- Advised and managed 5-10 in person meetings weekly and "closed" enrollments via contract presentation and negotiation

- Wrote custom "Recruit Profiles" for each student-athlete in TX, NV, KY, TN, AL, CA, FL, Canada, and Mexico, and managed the 400+ student profiles database

- Made many daily outbound phone calls to prospective clients to set up face-to-face and Zoom meetings

- Engaged daily with enrolled parents and student-athletes while providing assistance and guidance in their pursuit of college athletic and academic scholarship opportunities

Area Scout

1 Year
College Promoters USA | 03.2014 - 03.2015

- Identified talented student-athletes in Texas and beyond that could benefit from our program/services

- Phone calls to prospective clients to set up face-to-face meetings

Intern

2 Months
College Promoters USA | 01.2014 - 03.2014

- Basic office tasks including data entry

- Video Editing

Education

Bachelor of Arts - Public Relations / Communications

The University of Texas At San Antonio | San Antonio, TX | 03.2014

Skills

- Elite face-to-face/in-person sales and electronic/digital/phone sales for insulin pumps and other medical products
- Proficient in Salesforce
aIDX and Microsoft Excel
- Ability to consistently finish quarters/months ahead of sales quotas while adapting to company restructuring and leadership changes
- Able to tailor each conversation to effectively communicate with people from different regions of the country that have different communication styles
varied levels of aggression/directness and time availability
- Ability to negotiate and review contracts
- Advanced critical thinking skills and experience in stressful communications and negotiations
- Effective in working in a fast-paced sales and customer service driven environment
- Unrelenting work ethic
exemplary attendance record
and highly coachable attitude
- Strong public speaking background

References

- Israel Fernandez

Diabetes Processing Specialist - Medtronic

Contact # - (210) 519-9398

- Greg Smith

South Texas Scouting Director - National Scouting Report

President/CEO - College Promoters USA

Contact # - (210) 296-9696

- Andy Brown

Family Pastor - Grace Point Church

Contact # - (210) 860-4547

- Sheri Smith

Administrator - College Promoters USA

Contact # - (210) 835-6687

Timeline

Diabetes Therapy Specialist

MiniMed (Medtronic)
01.2024 - CurrentRead More

Bookseller, Customer Service Specialist

Half Price Books
06.2023 - 05.2024Read More

Director of Scouting

College Promoters USA
03.2015 - 06.2023Read More

Area Scout

College Promoters USA
03.2014 - 03.2015Read More

Intern

College Promoters USA
01.2014 - 03.2014Read More

The University of Texas At San Antonio

Bachelor of Arts from Public Relations / Communications
Read More
John-Michael Hernandez