John Mobley
Metairie,LA
Summary
Friendly and well-rounded bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. I am seeking full or part-time employment in the hospitality industry. Trained at Crescent School of Gaming and Bartending using my skills to work events for family and friends and over a year experience in restaurant bars. Polished in concocting specialty cocktails and adding inspiration to new menus. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Metairie Country Club
04.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Acropolis On Ferret
04.2022 - 09.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Served high customer volumes during special events, nights, and weekends.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
Bartender/ Barback
Catering Services
11.2019 - 01.2021
- Started as barback to work private holiday parties for uptown clients and ended as one of the bartenders or the exclusive bartender for these events.
- Boosted customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Coordinated with venue staff on logistics such as set-up/break-down times, load-in procedures, and bar placement.
- Handled cash transactions accurately while processing payments for individual drinks or running tabs during events.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Set up glassware, liquor, and other necessary supplies for special events.
- Responded to guest questions and requests with friendly and knowledgeable service.
Education
Bartending/ Mixology - Bartending/ Mixology
Crescent City School of Gaming & Bartending
New Orleans, LA11.2019
High School Diploma -
St. Stanislaus College
Bay St. Louis, MS05.2019
Skills
- Customer Service
- Anticipating Guest Needs
- Liquor, Beer, and Wine Knowledge
- Attention to Detail
- Ability to Lift 30 Pounds
- Suggestive Selling
- Menu Memorization
- Multitasking and Prioritization
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
Louisiana Responsible Vendors Server Permit December 2023 to December 2027
Timeline
Bartender
Metairie Country Club
04.2023 - Current
Bartender
Acropolis On Ferret
04.2022 - 09.2022
Bartender/ Barback
Catering Services
11.2019 - 01.2021
Bartending/ Mixology - Bartending/ Mixology
Crescent City School of Gaming & Bartending
High School Diploma -
St. Stanislaus College
Louisiana Responsible Vendors Server Permit December 2023 to December 2027
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