Emma Castillo
Baton Rouge,LA
Summary
I am a hardworking student offering part-time work experience and extensive knowledge of social justice. I am detail-oriented with observational, organizational, and great communication skills. I am very flexible with hours especially during the Summer season and willing to learn quickly. I am eager to seek and secure an internship or part-time job to better help figure out a future career path following my graduation from Louisiana State University.
Overview
2
2
years of professional experience
Work History
Server
Metairie Country Club
05.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Brand Representative
Hollister
01.2022 - 05.2022
- Enhanced sales performance through effective communication of product features and benefits.
- Established strong relationships with store management, ensuring ongoing support for the brand's presence.
- Contributed to the development of engaging visual merchandising displays that showcased products effectively while attracting customer attention.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
Server
The Green House Salad Co.
10.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Lifeguard
Sela Aquatics
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Educated patrons on safety protocols and enforced safety rules.
Education
Bachelor of Arts - Sociology
Louisiana State University
Baton Rouge, LA05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Client Communication
- Legal Research
- Writing and editing
- Data Management
- Guest Engagement
Timeline
Server
Metairie Country Club
05.2022 - 08.2023
Brand Representative
Hollister
01.2022 - 05.2022
Server
The Green House Salad Co.
10.2021 - 12.2021
Lifeguard
Sela Aquatics
05.2021 - 08.2021
Bachelor of Arts - Sociology
Louisiana State University
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