Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Account Executive
ADESA Auto Auction / Carvana
05.2022 - Current
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Collaborated with internal teams to develop account strategy.
Managed sales cycle to maintain solid customer base.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Gained understanding of goals, objectives and processes to meet client business needs.
Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Met and exceeded service level goals to achieve standards and expectations.
Cross-sold products and services to clients to secure additional business and grow revenue streams.
Leveraged CRM to collect, organize and manage sales data and customer information.
Serviced accounts and proposed new products and services to maximize revenue.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Account Executive
ADESA Auto Auction / KAR Global
02.2015 - 05.2022
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Collaborated with internal teams to develop account strategy.
Managed sales cycle to maintain solid customer base.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Gained understanding of goals, objectives and processes to meet client business needs.
Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Met and exceeded service level goals to achieve standards and expectations.
Cross-sold products and services to clients to secure additional business and grow revenue streams.
Leveraged CRM to collect, organize and manage sales data and customer information.
Serviced accounts and proposed new products and services to maximize revenue.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Arts - Fine Arts
Arizona State University
Tempe, AZ
Associate of Arts - Graphic Design
Maricopa Community Colleges - Mesa Community College
Mesa, AZ
Skills
Customer Service
Needs Assessment
Data Analysis
Territory Management
Account Servicing
Account Management
Sales Expertise
Strategic Selling
Strategy Implementation
Sales Quota Achievement
Customer Relations
Client Relationship Building
Accomplishments
Consistently recognized by upper-management as a top two performer out of a sales team of 35 throughout my tenure.
2019 ADESA First Quarter MVP Award recipient.
2019 ADESA 600 Club for off-lease sales.
2017 Sales team All-Star Award recipient.
Timeline
Account Executive
ADESA Auto Auction / Carvana
05.2022 - Current
Account Executive
ADESA Auto Auction / KAR Global
02.2015 - 05.2022
Bachelor of Arts - Fine Arts
Arizona State University
Associate of Arts - Graphic Design
Maricopa Community Colleges - Mesa Community College
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