John Monterusso

* Responsible to over see four RV deals in the West region.

* Assisting Dealerships management in operations of running profitable dealerships.

* Over see payroll, profits, KPI's, and customer satisfaction.

* Established clear and consistent policies and procedures.

* Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Developed and implemented comprehensive salesperson training program.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Responsible for overseeing dealership operations and profits.

• Manage a network of 30-35 dealers across the West coast territory.
• Help dealers prepare for inventory needs months in advance of today's business.
• Balance the dealers inventory between a variety of models, floor plans, and color combinations.
• Train and equip the dealerships sales team to know and understand why the Coachmen Class B Motorhome is the best value in the market place.
• I have signed up multiple new dealers. Our current YTD sales have increased in triple digits over the past 12 months.
• West Coast Regional Mgr.

• Developed training materials and courses that helped educate sales associates within our dealer body.
• Stayed in tune to the fast changing environment of RV industry demands and consumer preferences.
• Designed PP materials highlighting the Newmar differences and how we utilize the best methods of building an RV.
• Teaching and motivating sales teams Nationwide about the "Newmar Difference."
• Teaching sales people the "WIIFM" (What's In It For Me) principle and how important this is for the potential prospect.
• Traveling to numerous dealers around the Country and teaching groups of sales associates the benefits of a Newmar RV compared to that of the competition.

• Inventory Control, Customer service and satisfaction, Inventory placement, sales process, profits, marketing, purchasing.

• Selling of upscale recreation vehicles.

• Selling a variety of recreational RV's.