John Morence
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
13
13
years of professional experience
Work History
Retail Service Specialist
Oreilly Auto Parts
San Diego, CA
02.2025 - Current
- Performed daily opening and closing procedures including counting money in the register drawer.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Directed and supervised staff performance.
- Handled customer complaints professionally and courteously when necessary.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw cashiers' drawers and payment processing to keep store finances accurate and prevent losses.
- Researched out-of-stock items to find additional inventory in other store locations.
- Ensured store was clean, neat and organized at all times.
- Assisted management in training new employees on register operations and store policies.
- Restocked inventory as needed throughout the day to ensure adequate availability for customers' needs.
Owner / Pit Master
Johns Sweetfire BBQ
Lakeside , CA
01.2017 - 01.2025
- Manage daily operations of business.
- Negotiate contracts with vendors and suppliers.
- Oversee budgeting and financial management.
- Maintain relationships with existing clients by providing superior customer service.
- Ensure compliance with local, state, and federal regulations.
- Maintain records of meat inventory and ensured all meats were properly stored and labeled.
- Monitor the cooking process to ensure desired results were achieved.
- Inspect food preparation equipment on a regular basis to ensure it was functioning correctly.
- Perform routine maintenance tasks on smokers such as cleaning, oiling parts or replacing damaged components.
- Welding and Fabrication.
- Perform routine maintenance and repairs on all company vehicles.
Fleet Mechanic
ABA Recovery
San Diego, CA
01.2017 - 08.2019
- Performed preventative maintenance on fleet vehicles, including oil changes, brake repairs and tire rotations.
- Inspected vehicles for mechanical defects and safety issues, such as faulty brakes or worn tires.
- Repaired and replaced parts such as engines, transmissions, axles, brakes, steering systems and electrical components.
- Tested repaired equipment to ensure proper performance.
- Maintained records of all repairs made to the fleet vehicles.
- Ordered new parts or materials needed for repair jobs.
- Welding and Fabrication.
Recovery Agent
ABA Recovery
San Diego, CA
03.2012 - 01.2017
- Developed strategies for locating and recovering defaulted collateral in a timely manner.
- Conducted skip tracing activities to locate debtors who had moved or changed contact information.
- Attended court hearings when necessary in order to represent the company during legal proceedings.
Education
Automotive Tune Up & Maintenance
North Valley Occupational Center
San Fernando, CA01-1996
Verdugo Hills High School
Tujunga, CA01-1995
Skills
- Business Management
- Customer Relations
- Profit and loss analysis
- Client Service
- Negotiation
- Customer Engagement
- Customer care
- Complaint Handling
- Welding / Fabrication
- Hazardous waste management
- Engine overhauls
- Engine repair
- Safety Procedures
- Inspecting vehicles
- Strong Work Ethic
References
References available upon request.
Timeline
Retail Service Specialist
Oreilly Auto Parts
02.2025 - Current
Owner / Pit Master
Johns Sweetfire BBQ
01.2017 - 01.2025
Fleet Mechanic
ABA Recovery
01.2017 - 08.2019
Recovery Agent
ABA Recovery
03.2012 - 01.2017
Automotive Tune Up & Maintenance
North Valley Occupational Center
Verdugo Hills High School
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