John Mullaney

• Collaborated with team members remotely to achieve project goals
• Managed customer inquiries through phone, text and email, ensuring prompt and accurate responses
• Collaborated with sales team to identify leads, contributing to increased customer engagement initiatives.
• Sent quotes, supplied trade-in values, assisted in financing and negotiated/closed deals.
• After sale follow up to ensure overall satisfaction of the product and experience at the dealership

• Worked Remotely
• Established strong client relationships, enhancing customer retention and satisfaction.
• Developed tailored lawn care solutions for diverse customer needs.
• Conducted comprehensive property evaluations to recommend optimal services.
• Collaborated with team members to execute marketing campaigns and promotions.

• Worked Remotely
• Facilitated customer inquiries through multiple communication channels, enhancing overall client engagement for up to 20 dealerships.
• Managed appointment scheduling and follow-ups, improving operational efficiency in lead conversion.

.

• Contacted internet inquiries by phone, text and email to set an appointment for a test drive on a vehicle
• Qualified customer, demonstrated, presented numbers, negotiated deal as needed, sold and delivered vehicle
• After sale follow-up to ensure overall satisfaction of vehicle and experience at the dealership