Work History
Skills
MISC
Timeline
Generic

JOHN NEAL

Claremore,OK

Work History

Network Manager

US Department of Veterans Affairs
Eastern Oklahoma
  • Familiar with VISTA and CPRS Electronic Health Records systems
  • Provided remote WAN support to VA medical facilities thru out the United States and worldwide
  • Certified US Air Force Instructor – US Air Force enlisted – 20 years
  • Security Clearances to include:
  • Active – Public Trust with the US Department of Veterans Affairs
  • Inactive – Secret thru Top Secret SCI with the US Department of Defense
  • Inactive – Security clearance with the Bureau of Alcohol, Tobacco, Firearms and Explosives

Network Manager

Department of Veterans Affairs
Eastern Oklahoma
  • Provided coordination and leadership between the local IT staff, Biomed, medical system vendors and key stakeholders for medical center operations along with designing and implementing new medical systems
  • Site project lead for the installation of the facilities’ new wireless network consisting of over 600 new access points and 30 additional network switches
  • Coordinated the installation between facility leadership, engineering services, multiple vendors and the VA Campus Wireless LAN team
  • Project lauded as one of the smoothest installs seen and was completed a week early
  • Responsible for all network operations for the medical facility including 7 remote locations supporting over 1200 users and over 1400 network client systems
  • Local IT Leadership:
  • Designated Deputy Facility Chief Information Officer
  • Provides training and guidance to local IT and Biomed staff for network and client issues
  • Proficient in providing virtual training to individuals and groups via Microsoft Teams
  • Experience in using Service Now trouble ticking system
  • Experience in using various network monitoring tools to include Live Action and SolarWinds

IT Instructor

US Air Force
  • Certified US Air Force instructor – Awarded associate’s degree in education by the Community Collage of the Air Force
  • Developed from scratch the US Air Force’s Microsoft Exchange 2003 administrator course and personally provided over 336 hours of hands-on instruction on Exchange 2003, Microsoft Server 2003, and Active Directory using Terminal Services
  • Designed course network and lab providing realistic training

Skills

  • Network security
  • Wireless network design
  • Electronic health records
  • IT project management
  • ServiceNow troubleshooting
  • Customer relationship management

MISC

  • Highly proficient with Microsoft Office
  • History of quick adaptation with new technologies
  • Over 16 years’ direct supervisor experience as a Non-Commissioned officer in the US Air Force.
  • Proficient in writing performance reports and other performance documentation
  • Provided mentorship and career guidance to help subordinates reach their full potential
  • Multiple assignments as the Non-Commissioned Officer In Charge of work sections, responsible for team performance and day-to-day operations
  • Performance report quote; “Exemplifies a combination of professionalism, technical knowledge and leadership.”

Timeline

Network Manager

US Department of Veterans Affairs

Network Manager

Department of Veterans Affairs

IT Instructor

US Air Force

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JOHN NEAL