John Newton
Saint Augustine ,Fl.
Summary
Accomplished Retail Store Owner and Lead Floor Associate at Ace Hardware Stores, adept in customer engagement and product knowledge expertise. Boosted sales revenue through targeted promotions and enhanced customer satisfaction. Skilled in optimizing operations and fostering a culture of continuous improvement, demonstrating a unique blend of technical proficiency and interpersonal skills.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Lead Floor Assoc.
Ace Hardware Stores
2015.01 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Retail Store Owner
Self-employeed
2007.12 - 2014.12
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
Electrical Contractor
Self-employeed
1988.11 - 2007.02
- Fostered a culture of continuous improvement within the team by regularly reviewing processes for potential optimization opportunities.
- Optimized energy efficiency for clients by recommending and installing eco-friendly lighting solutions.
- Streamlined project completion with effective communication amongst team members and clients.
- Performed necessary preventative maintenance tasks to extend the lifespan of clients'' electrical systems significantly.
Education
Wescon State University
Danbury, CTExecutiv
Danbury, CT 1987.06 - 1 1989
Skills
- Customer Engagement
- Shelf Stocking
- Product Knowledge Expertise
- Cleanliness and hygiene
Certification
Concealed Carry Permit
Timeline
Lead Floor Assoc.
Ace Hardware Stores
2015.01 - Current
Retail Store Owner
Self-employeed
2007.12 - 2014.12
Electrical Contractor
Self-employeed
1988.11 - 2007.02
Executiv
1987.06 - 1 1989
Wescon State University
Concealed Carry Permit
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