Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Interests
Timeline
Generic

John Oliver

Park Ridge,IL

Summary

Cybersecurity graduate from the University of Illinois at Chicago's Fullstack Academy, eager to pursue a fulfilling career in computer technology. Utilizing my expertise and experience from past roles to excel in future positions within the tech industry. Willing to relocate and authorized to work in the US for any employer. A seasoned IT professional with a strong background in system administration, network security, and technical support. Skilled in troubleshooting, software installation, and optimizing IT infrastructure for peak performance. Known for exceptional teamwork and adaptability in dynamic environments, consistently delivering dependable results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IT Specialist

Caravel Autism Health
01.2023 - Current
  • Managed account setups, including creating and securing user profiles with multi-factor authentication.
  • Performed system diagnostics and troubleshooting for hardware, software, and network issues.
  • Ensured regular software updates and automated backup processes to maintain system security and data integrity.
  • Installed and configured Ethernet connections, firewalls, and wireless access points across multiple locations.
  • Adjusted firewall settings and monitored network security to protect against unauthorized access.
  • Maintained accurate device inventory and managed both new device setups and the re-purposing of old equipment.

IT Specialist

Nando's Peri Peri
02.2022 - 06.2022
  • Managed account setups, password changes, and multi-factor authentication.
  • Diagnosed and resolved hardware/software issues, ensuring system performance.
  • Performed software updates, backups, and maintenance.
  • Installed and configured card reader hardware and updated onsite software across locations.

Restaurant Manager

Nando's Peri Peri
02.2020 - 12.2021
  • Managed daily operations, staff scheduling, and training for new hires.
  • Handled deposits, change orders, invoices, and work orders.
  • Maintained inventory, ordered supplies, and tracked staff certifications.
  • Used Nando's GP and inventory data to reduce waste and drive sales growth.
  • Ensured clean work conditions and timely receiving of products.

Grill Lead

Luke Industries
01.2019 - 01.2020
  • Coordinated and managed employee shifts schedules, ensuring proper staffing levels and coverage.
  • Placed and received food orders, ensuring timely and accurate deliveries to maintain operational flow.
  • Conducted and oversaw weekly inventory counts, tracking stock levels to ensure accurate records and prevent shortages or overstocking.
  • Collaborated with team members to ensure seamless operations and maintained a well-organized inventory system.

Service Manager

Chipotle Mexican Grill
01.2014 - 01.2019
  • Oversaw food preparation, ensuring quality and consistency.
  • Managed employee scheduling and conducted weekly one-on-one meetings.
  • Handled customer feedback and addressed concerns promptly.
  • Managed money handling and change orders.
  • Supervised kitchen operations, coordinating food preparation and staff performance.

Education

Graduate of Fullstack cyber bootcamp - Cyber Security

University of Illinois-Chicago
Chicago, IL
2022

Some College (No Degree) - Computer Science

Concordia University Chicago
River Forest, IL

High School Diploma -

MAINE SOUTH HIGH SCHOOL
Park Ridge, IL

Skills

  • Network Troubleshooting User Troubleshooting Windows OS Proficiency IT Systems Management

  • Point of Sale Systems Inventory Management User Access Administration
  • Leadership & Supervision Staffing Coordination Dispute Mediation
  • Organizational Time Strategies Financial Analysis
  • Food Safety Compliance Culinary Preparation Meat Cutting Recipe Development & Experimentation Culinary Operations Management Culinary Experience
  • Event Coordination Catering Management Hospitality Industry Background Hospitality Team Leadership

Accomplishments

  • Trained and led technical support teams of more than four other support specialists.
  • Increased number of resolved job tickets by 25% over previous year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Cybersecurity Certification at University of Illinois-Chicago

ServSafe, Basset Alcohol

ServSafe Allergen

ServSafe Manager

Software

Windows

Linux

Mac OS

Android

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Supporting STEM education initiatives and mentorship programs
  • Coding and Programming
  • Sustainable Tech Innovations

Timeline

IT Specialist

Caravel Autism Health
01.2023 - Current

IT Specialist

Nando's Peri Peri
02.2022 - 06.2022

Restaurant Manager

Nando's Peri Peri
02.2020 - 12.2021

Grill Lead

Luke Industries
01.2019 - 01.2020

Service Manager

Chipotle Mexican Grill
01.2014 - 01.2019

Graduate of Fullstack cyber bootcamp - Cyber Security

University of Illinois-Chicago

Some College (No Degree) - Computer Science

Concordia University Chicago

High School Diploma -

MAINE SOUTH HIGH SCHOOL

Similar Profiles

CREATE PROFILE
John Oliver