John Pace
Camden,AR
Summary
Driven leader with a proven track record at UPS, adept in staff management and streamlining operations for enhanced efficiency. Excelled in training and mentoring teams, achieving significant improvements in delivery punctuality and operational performance. Skilled in employing GPS technology for route optimization and fostering employee motivation to surpass business goals.
Overview
24
24
years of professional experience
Work History
ON CAR SUPERVISOR
UPS
08.2021 - Current
- Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using the balanced scorecard and quality improvement process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides
- Maintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget
- Applies an understanding of policies and procedures to situations and operations in a business area
- Participates in the development and implementation of work process plans to maximize center proficiency and achieve business results
Package Driver
UPS
03.2000 - 08.2021
- Streamlined route planning using GPS technology, leading to improved efficiency and punctuality.
- Documented daily activities thoroughly for accurate record-keeping purposes within the company''s system.
- Demonstrated excellent communication skills with dispatchers, fellow drivers, and customers to ensure smooth operations.
- Collaborated with team members for coordinated efforts in large-scale deliveries or special projects.
Education
BBA - Business Administration
Thomas A. Edison Career And Technical Academy
Elizabeth, NJ05.2026
High School Diploma -
Monticello High School Monticello Ar
Monticello, AR05.1996
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
ON CAR SUPERVISOR
UPS
08.2021 - Current
Package Driver
UPS
03.2000 - 08.2021
BBA - Business Administration
Thomas A. Edison Career And Technical Academy
High School Diploma -
Monticello High School Monticello Ar