John Pena
Corpus Christi,TX
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Proficient at delivering encouragement and feedback to help employees be successful. Energetic professional with great poise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Felix Pena State Farm
05.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
No Degree - Business
Del Mar College
Corpus ChristiSkills
- Customer Service
- Office Management
- Organizational Skills
- Customer Relations
- Staff Management
- Employee Training
- Training and Development
- Onboarding and Orientation
- Computer Skills
- Conflict Management
Certification
- Property and Casualty License - Texas Department of Insurance.
- Life and Health Insurance License - Texas Department of Insurance.
- Flood Insurance Certification – Federal Emergency Management Agency (FEMA).
Timeline
Office Manager
Felix Pena State Farm
05.2020 - Current
- Property and Casualty License - Texas Department of Insurance.
- Life and Health Insurance License - Texas Department of Insurance.
- Flood Insurance Certification – Federal Emergency Management Agency (FEMA).
No Degree - Business
Del Mar College
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