John Porter
Greenville,SC
Summary
I am a hardworking, goal driven individual. I love to talk, smile and create positive and meaningful relationships. I am a driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers or guests and creating pleasant work environment for fellow staff.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden Restaurant
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Chick-fil-A
06.2017 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Sales Associate
Dollar General
01.2022 - 12.2022
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Science - Business Management
North Greenville University
Tigerville, SC12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Multitasking
- Organizational Skills
Timeline
Server
Olive Garden Restaurant
11.2022 - Current
Sales Associate
Dollar General
01.2022 - 12.2022
Team Member
Chick-fil-A
06.2017 - 06.2023
Bachelor of Science - Business Management
North Greenville University