John Poulos
Orlando,FL
Summary
Driven leader with strong problem-solving and customer service skills, while providing highest level of service. Proven track record of creating successful Bar/ Food operations, managing staff and increasing profits. Well-versed in hospitality standards and natural knack for building relationships with customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Managing Partner/ Operator
Red Eye's Git-N-Messy Smokehouse
08.2017 - 11.2023
- Established business procedures and process improvements through teamwork
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Increased revenue by 25% with successful promotional strategies and reductions in costs.
- Conducted Employee Training including Managers
- Created Standards of Operation Handbook
- Oversaw P & L, Payroll, Taxes
- Implemented Marketing and Social Media for Increased revenue
Managing Partner/ Operator
CaddyShanks Sports Pub
12.2009 - 01.2017
- Established and business procedures and process improvements.
- Coordinated Marketing, social media, entertainment procedures
- Implemented Golfing Instruction
- Increased revenue by 17% with successful promotional strategies and reductions in costs.
- Directed strategic initiative that improved team productivity
- Responsible for Taxes, Payroll, Training, Inventory
Mortgage Broker
Region's Bank, First Nationwide Mortgage
01.2001 - 12.2009
- Explained entire mortgage loan process to borrower.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Assessed clients' financial data to determine loan suitability.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Managed 10-12 Loan Officers and Managed Millions in Revenue
- Responsible for Day-to-Day Operations - Customer Service and Finances
Skills
- Account Management
- Strong Verbal Communication
- Leadership
- Sales Expertise
- Presentation Skills
- Manage Stress
- Operations Management
- Labor Cost Controls
- Customer Engagement
- Vendor Relationships
- Menu Development
- Manage P & L
INDEED, Assessments Completed : Highly Profecient
Project Management Skills
Verbal Communication
Director of Sales
Management & Leadership Skill
Motivating & Assessing Employees
Restaurant Management
Supervisory Skills
Timeline
Managing Partner/ Operator
Red Eye's Git-N-Messy Smokehouse
08.2017 - 11.2023
Managing Partner/ Operator
CaddyShanks Sports Pub
12.2009 - 01.2017
Mortgage Broker
Region's Bank, First Nationwide Mortgage
01.2001 - 12.2009