John Poythress
Atlanta,GA
Summary
Goal-focused and experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Generate new sales opportunities and adds qualified leads to the sales funnel. Responsible for prospecting then following up with qualified leads and convert them into new customers.
Superior communication and leadership skills. Self-guided. Successful at building relationships with customers to increase likelihood of repeat business.
Overview
6
6
years of professional experience
Work History
Industrial Consultant
Helion Group
Atlanta, GA
01.2023 - Current
- Explained job duties, compensation and benefits to potential candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
Customer Success Manager
DriverReach
Indianapolis, IN
01.2022 - 11.2023
- Demonstrated and explained product features and benefits to overcome customer objectives.
- Coordinated training programs, enabling staff to support company objectives. Being pro-active rather than reactive.
- Monitored KPIs to assess customer engagement.
- Communicated well with clients through phone calls and online meetings to maintain satisfaction and keep parties current with changing environment.
- Connected with account representatives every quarter to assess requirements, understand company operations and promote offerings.
Customer Success Manager
PDI, Inc.
Roswell, GA
01.2021 - 12.2021
- Cultivated and developed customer relationships to enable sustained revenue growth.
- Utilized job-related software to input customer order details into system, accept payments and update accounts.
- Informed customers of estimated delivery schedules, service contracts and warranties pertaining to purchased products.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Provided clear business insight and market knowledge to drive solutions to meet customers' business objectives.
Server/Bartender
Fogo de Chão
Dunwoody, GA
04.2018 - 12.2020
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Offered product samples, answered questions and suggested products.
- Greeted guests with friendliness and professionalism.
Education
Bachelor of Science - Psychology
University of North Georgia
Dahlonega, GA05.2020
Associate of Arts - Psychology
University of North Georgia
Dahlonega, GA2018
High School Diploma -
Lanier Highschool
Sugar Hill, GA2016
Skills
- Pipeline management
- Highly motivated
- Efficient and Accurate
- Sales strategies implementation
- Strong presentation skills
- Customer relationship management
- Data collection and analysis - SPSS
- Sales expertise
- Negotiation skills
- Pro-active solution seeker
- Account management
- Consistent KPI's
Career Objectives
A highly-motivated and innovative individual seeking a fast-paced and growing organization to work in a administrative position, to learn, grow, and achieve advancement in the company.
References
Thomas Tremblay
Business Development Manager
561-294-1518 | T.tremblay@heliongrp.com
228 Ottley Dr NE
Atlanta, GA 30324
Brad Hackett
Director of Customer Experience
765.600.2739 | bhackett@driverreach.com
www.driverreach.com/
Timeline
Industrial Consultant
Helion Group
01.2023 - Current
Customer Success Manager
DriverReach
01.2022 - 11.2023
Customer Success Manager
PDI, Inc.
01.2021 - 12.2021
Server/Bartender
Fogo de Chão
04.2018 - 12.2020
Bachelor of Science - Psychology
University of North Georgia
Associate of Arts - Psychology
University of North Georgia
High School Diploma -
Lanier Highschool
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