John Price
Denton,TX
Summary
Hardworking employee enthusiastic about learning the automotive field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Automotive Service Consultant
Barebones Automotive
07.2023 - 07.2024
- Coordinated with suppliers for prompt delivery of parts needed, reducing wait times for customers.
- Managed inventory levels to ensure availability of parts for scheduled services, minimizing delays and downtime.
- Organized promotional events to attract new clients while also maintaining strong relationships with existing ones.
- Educated customers on proper vehicle maintenance practices, reducing the need for costly repairs in the future.
- Oversaw facility maintenance tasks such as equipment upgrades or repairs for a safe working environment.
- Collaborated with technicians to ensure timely completion of repairs, resulting in higher customer retention rates.
Remote Diagnostic Technician
Elitek Vehicle Services
05.2021 - 10.2021
- Performed diagnostic and troubleshooting procedures to find and identify root causes of ADAS system issues.
- Trained and coached junior employees on procedures for diagnosing vehicles and performing operations & calibrations on multiple Original Manufacturer tools.
- Assisted in diagnosing and troubleshooting OEM tools if problems arose.
- Assisted in testing and implementing new J2534 software for rolling out to Mobile Technicians
Remote Master Technician
Astech
03.2018 - 03.2020
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues using Original Manufacturer tools.
- Boosted overall productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Collaborated effectively with automotive body shops to accurately document repair needs for client approval.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant ASE certifications.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Assisted training new mobile technicians by providing streamlined training procedures.
Education
Certificate of Completion - Automotive Technology
Universal Technical Institute
Irving, TX06.2015
Skills
- Strong customer service
- Service writing
- Tech-Savvy
- Mechanical Aptitude
- Vehicle diagnostics
- Educating customers
- Technical automotive knowledge
- Automotive software
- Computer Skills
- Customer Retention
- Strong Work Ethic
- Attention to Detail
Timeline
Automotive Service Consultant
Barebones Automotive
07.2023 - 07.2024
Remote Diagnostic Technician
Elitek Vehicle Services
05.2021 - 10.2021
Remote Master Technician
Astech
03.2018 - 03.2020
Certificate of Completion - Automotive Technology
Universal Technical Institute