Summary
Overview
Work History
Education
Skills
Timeline
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John Rainey

Fort Worth,TX

Summary

Driven sales professional with proven record reaching goals and expectations. In my carrer I have also functioned as a service-oriented General Manager and Team Leader focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with high level interpersonal and communication skills.

Overview

23
23
years of professional experience

Work History

Sales Representative

The Boch Company, (Bachendorf's Jewelers)
Fort Worth, TX
11.2022 - 04.2024
  • General sales specialist in a luxury Jewelry brand
  • Primary focus on Luxury Swiss watch brands including Rolex
  • Worked on a team dedicated to creating world class service and experience over simple transactional interactions
  • Catered to high end clientele in a shopping environment dedicated to attracting luxury brands from all over the world

General Manager

Mizzen+Main Clearfork
Fort Worth, TX
04.2019 - 10.2022
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Received and efficiently managed inventory.
  • Coordinated store specific and community events to drive revenue and brand awareness.

Associate Store Manager

Pottery Barn University Park Village
Fort Worth, TX
09.2009 - 03.2019
  • Role specific responsibilities included recruiting, interviewing, and on-boarding new associates. In addition, I wrote and administered performance reviews and delivered regular coaching in weekly touch bases to a team of more than 20 associates.
  • Led the sales team to deliver world class customer service and beat sales objectives

Assistant Store Manager

Pottery Barn Knox St.
Dallas, TX
05.2007 - 08.2009
  • Led a dedicated and highly motivated staff to achieve sales goals and visual excellence
  • Heavily involved in receiving, order fulfillment, and overall inventory management
  • Recruited, interviewed, and on-boarded qualified applicants to grow and constantly improve our team of more than 25 associates

Assistant Store Manager

Pottery Barn Arboretum
Austin, TX
09.2001 - 04.2007
  • Initially heavily involved in receiving, order fulfillment, and inventory management.
  • Led sales team to deliver world class service by modeling personal behavior and educating on the most current and relevant product knowledge.
  • Recruited and hired new employees, provided performance feedback, created staff schedules, and performed other HR responsibilities for a team of more than 30 associates.

Education

High School Diploma -

Naaman Forest High School
Garland, TX
05.1998

Liberal Arts

University of Texas At Austin
Austin, TX

Skills

  • Customer Service Management
  • Recruitment and Hiring
  • Team Leadership
  • Staff Development
  • Performance Improvements
  • Budget Control
  • Sales/Goal oriented
  • Microsoft platforms, Including Excel
  • Google Suite

Timeline

Sales Representative

The Boch Company, (Bachendorf's Jewelers)
11.2022 - 04.2024

General Manager

Mizzen+Main Clearfork
04.2019 - 10.2022

Associate Store Manager

Pottery Barn University Park Village
09.2009 - 03.2019

Assistant Store Manager

Pottery Barn Knox St.
05.2007 - 08.2009

Assistant Store Manager

Pottery Barn Arboretum
09.2001 - 04.2007

High School Diploma -

Naaman Forest High School

Liberal Arts

University of Texas At Austin

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John Rainey