Summary
Overview
Work History
Education
Skills
Websites
Timeline
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JOHN RAMICH

Fairport,NY

Summary

Customer service specialist with 4 years of experience at World Gym Greece, supporting membership sales, managing accounts, and keeping records organized to ensure smooth daily operations. Skilled at communicating with customers, resolving issues, and spotting ways to improve performance. I'm especially interested in roles that let me build relationships, tell a brand’s story, and find creative ways to connect with people, whether through public relations, marketing, or sales.

Overview

7
7
years of professional experience

Work History

Customer Service Specialist

World Gym
Greece, NY
01.2021 - Current
  • Conduct membership sales and assist customers with account setup
  • Maintain organized client records and manage front desk systems
  • Responsible for gym opening/closing procedures and security
  • Applied data organization skills for daily log and membership records

Building & Grounds Assistant

Fairport Central School District
Rochester, NY
01.2019 - Current
  • Assist with custodial and event setup operations across school campuses
  • Collaborate with the grounds team on landscaping, maintenance, and logistics
  • Support athletic events and special occasions with detailed prep and breakdown

NCAA Collegiate Athletics Department Intern

Rochester Institute of Technology
Rochester, NY
01.2018 - 01.2019
  • Supported coordination of sporting events and acted as team liaison
  • Performed administrative tasks, including mail distribution and errands for department heads

Education

Bachelor of Science - Communication

Rochester Institute of Technology
Rochester, NY
05-2026

Associate in Applied Science - Business Administration

Finger Lakes Community College
Canandaigua, NY
01.2021

Skills

  • Customer Service & Communication
  • Team Leadership & Collaboration
  • Data Organization
  • Time Management
  • Event Planning & Coordination
  • Fitness Industry & Athletics Knowledge
  • Critical thinking
  • Complaint resolution
  • Staff training
  • Sales techniques

Timeline

Customer Service Specialist

World Gym
01.2021 - Current

Building & Grounds Assistant

Fairport Central School District
01.2019 - Current

NCAA Collegiate Athletics Department Intern

Rochester Institute of Technology
01.2018 - 01.2019

Bachelor of Science - Communication

Rochester Institute of Technology

Associate in Applied Science - Business Administration

Finger Lakes Community College
JOHN RAMICH