John Reagan
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
2
2
years of professional experience
Work History
General Manager of the Grill at the Sage Lodge
Columbia Hospitality
05.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules.
- Elevated the cocktail program to increase beverage sales.
Bar Manager
Sun Valley Skiing Company
09.2021 - 05.2023
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Built a profitable cocktail program using local ingredients and local distilleries.
Education
Honorable Discharge United States Navy -
United States Navy
Mayport, FLHigh School Diploma -
Monroe Woodbury High School
Woodbury, NY06.2006
Skills
- Vendor Sourcing
- Expense Control
- Customer Relationship Management
- Operations Oversight
- Budget Analysis
- Schedule Management
- Staff Supervision
- P&L Management
- Customer Retention
- Effective Leader
- Labor Cost Controls
Timeline
General Manager of the Grill at the Sage Lodge
Columbia Hospitality
05.2022 - Current
Bar Manager
Sun Valley Skiing Company
09.2021 - 05.2023
Honorable Discharge United States Navy -
United States Navy
High School Diploma -
Monroe Woodbury High School
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