John Renew
Chapin,SC
Summary
Courteous and reliable Take-Out Specialist contributing exemplary customer service and attention to detail. Delivers friendly engagement and efficient service in high-volume work environment.
Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills.
Skilled in diverse food preparation and serving tasks, with experience spanning from kitchen prep to customer service. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling orders.
Efficient To-Go Specialist known for high productivity and ability to complete tasks swiftly. Possess specialized skills in order management, customer service, and time management. Excel in communication, adaptability, and problem-solving, ensuring seamless order processing and customer satisfaction.
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Reliable To-Go Specialist with solid background in food and beverage industry. Displayed ability to maintain accurate order fulfillment, handle special requests efficiently, and provide high-quality customer service. Strong communication skills, time management abilities, and aptitude for multi-tasking showcased in previous roles. Demonstrated impact on enhancing customer satisfaction through prompt and precise order handling.
Overview
18
18
years of professional experience
Work History
Curbside to Go Specialist
The Olive Garden
Irmo, South Carolina
10.2006 - Current
- Checked temperatures of hot foods regularly to make sure they were kept at safe serving temperatures.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Assembled and served meals according to specific guest requirements.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Monitored food temperatures to ensure safety and quality standards were met.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Received incoming deliveries from vendors and checked contents against purchase orders for accuracy.
- Prepared workstations with ingredients and tools to increase efficiency.
- Rotated inventory to reduce waste and optimize freshness.
- Greeted customers in a friendly manner and took orders for to-go items.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Maintained safe food handling practices to prevent germ spread.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Received payments, returned accurate change and closed checks in POS system.
- Assisted other team members in completing tasks when needed.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Directed patrons to restrooms and other amenities within facility.
- Complied with local liquor laws by checking identification when serving alcoholic beverages.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Collaborated with team to deliver timely service of items.
- Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
Skills
- Point of sale systems
- Initiative-taking
- Efficient packaging
- Flexibility
- Quick learner
- Order accuracy
- Food presentation
- Goal oriented
- Phone etiquette
- Food storage
- Detail-oriented
- Food handling
- Cleanliness
- Complaint resolution
- Strong multitasking
- Sanitation standards
- Food inspection
- Bill computation
- Restaurant operations
- Wine pairing
- Decision-making
- Money handling
- Order delivery
- Food & Beverage Pairings
- Customer complaint handling
- Food spoilage prevention
- Continuous improvement
- Effective communication
- Ingredients Sourcing
- Safe food-handling techniques
- Time management abilities
- Professionalism
- Quick Service
- Hospitality and accommodation
- Analytical thinking
- Problem-solving
- Attention to detail
- High volume dining
Accomplishments
- I received the employee of the month in May of 2024.
Timeline
Curbside to Go Specialist
The Olive Garden
10.2006 - Current