John Reyes
San Antonio
Summary
Dynamic finance manager with proven expertise in sales, customer service, and problem-solving. Demonstrated ability to overcome objections and adapt quickly to new information, enhancing customer satisfaction and business outcomes. Committed to continuous growth and sharing knowledge to drive operational success.
Overview
13
13
years of professional experience
Work History
Finance Manager
North Park Toyota of San Antonio
San Antonio
2021.02 - Current
- Approved financing applications to ensure compliance with state laws and expedite funding.
- Negotiated favorable terms with banks to enhance financing options for clients.
- Supervised finance team, mentoring members to promote continuous improvement culture.
- Cross-sold insurance products to boost market penetration.
- Resolved customer issues promptly, maintaining high satisfaction levels.
- Developed strong relationships with new and existing customers to increase retention rates.
- Organized deals for finance managers to optimize deal flow and inform sales teams.
Sales Associate
Conns Home Plus
San Antonio
2020.03 - 2020.05
- Processed orders through company system and coordinated product deliveries.
- Sold various products by explaining unique features and educating customers on proper application.
- Negotiated and closed deals with minimal oversight.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Nissan Of Boerne
Boerne
2019.09 - 2020.01
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Negotiated and closed deals with minimal oversight.
Sales Associate
Red McCombs Toyota
San Antonio
2017.09 - 2019.09
- Educated customers on product and service offerings.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Offered product and service consultations and employed upselling techniques.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Won store sales competition , resulting in salesman of the month.
- Negotiated and closed deals with minimal oversight.
Sales Associate
Alamo City Chevrolet
San Antonio
2017.02 - 2017.09
- Negotiated and closed deals with minimal oversight.
- Recommended merchandise to customers based on needs and preferences.
Sales Associate
Billy Bobs Beds
San Antonio
2013.07 - 2017.08
- Recommended merchandise to customers based on needs and preferences.
- Demonstrated products to customers, discussed features, benefits, and advantages.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Educated customers on product and service offerings.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Education
High School Diploma -
William Howard Taft
San Antonio, TX06.2011
Skills
- F&I compliance
- Attention to detail
- Continuous improvement
- Reliability and punctuality
- Outgoing personality
- Verbal and written communication
- Team player mentality
- Active listening
- Customer service
- Negotiation skills
- Energetic self-starter
- Deal structuring
- Time management
Timeline
Finance Manager
North Park Toyota of San Antonio
2021.02 - Current
Sales Associate
Conns Home Plus
2020.03 - 2020.05
Sales Associate
Nissan Of Boerne
2019.09 - 2020.01
Sales Associate
Red McCombs Toyota
2017.09 - 2019.09
Sales Associate
Alamo City Chevrolet
2017.02 - 2017.09
Sales Associate
Billy Bobs Beds
2013.07 - 2017.08
High School Diploma -
William Howard Taft