Kevin Maldonado
Manassas,VA
Summary
Results-driven F&I Manager with expertise in compliance, credit verification, and customer education. Proven ability to cultivate relationships with financial institutions, enhancing service delivery and customer understanding.
Overview
1
1
Language
2
2
years of professional experience
Work History
F&I Manager
Maximum Auto Outlet
Manassas, Virginia
10.2025 - Current
- Managed F&I functions and sales responsibilities, streamlining operations as F&I manager and sales associate.
- Processed credit applications while ensuring efficient communication with lenders.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Educated customers on financing options, enabling informed decision-making.
- Clarified vehicle protection plans and warranties to enhance customer understanding.
- Addressed inquiries on payment schedules and loan status promptly.
- Cultivated relationships with financial institutions, enhancing service delivery.
- Monitored compliance of F&I department with relevant laws and internal guidelines.
Salesperson
Autos Direct
Manassas, Virginia
03.2024 - 10.2025
- Enhanced product knowledge to effectively inform clients about vehicle offerings and improve purchase confidence.
- Conducted engaging test drives to highlight vehicle features and benefits effectively.
- Optimized full-day sales schedule to increase customer engagement and drive sales opportunities.
- Utilized CRM software to meticulously track customer interactions and follow-ups.
- Prepared sales contracts and essential paperwork for seamless vehicle purchases.
- Conducted follow-up calls to ensure customer satisfaction and foster long-term relationships.
- Collaborated with subprime credit customers, facilitating tailored solutions.
- Focused primarily on Hispanic clientele when working exclusively with used vehicles.
Education
Advanced Studies High School Diploma -
Manassas Park High School
Manassas, VA05-2023
Skills
- F&I compliance
- Credit verification
- Credit analysis
- Lender communication
- Deal structuring
- Customer financing education
- Vehicle warranty explanation
- Dealership operations
- Relationship management
Languages
Spanish
Full Professional
Timeline
F&I Manager
Maximum Auto Outlet
10.2025 - Current
Salesperson
Autos Direct
03.2024 - 10.2025
Advanced Studies High School Diploma -
Manassas Park High School