John Rice
Mentor
Summary
Results-driven professional specializing in cultural awareness and facility management. Expertise in event planning and recruitment strategies, leading to enhanced team performance. Strong commitment to customer satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Delivery Driver
longos italian restaurant
Mentor
05.2019 - Current
- Ensured order accuracy by communicating directly with kitchen staff to confirm details.
- Optimized delivery routes to save time and minimize fuel use.
- Processed transactions and collected payments for deliveries, ensuring smooth customer experience.
- Delivered goods promptly while complying with speed limits and traffic regulations.
- Addressed customer service complaints professionally, fostering trust and loyalty.
Kitchen Manager
Chipotle
Mentor
06.2022 - 08.2025
- Managed meal preparation, cooking methods, portion sizes, and plate presentation.
- Trained and supervised kitchen staff in efficient food preparation techniques.
- Oversaw daily kitchen operations, ensuring adherence to food safety standards.
- Monitored inventory levels and ordered supplies to ensure optimal stock availability.
- Conducted regular inspections to maintain high cleanliness and organization standards.
- Resolved customer complaints related to food quality and service to enhance guest satisfaction.
Education
BBA - Sports Management
Walsh University
North Canton, OH05-2027
Skills
- Customer communication
- Problem-solving skills
- Facility management
- Event planning and management
- Cultural awareness
- Intercultural training
- Recruitment strategies
Accomplishments
Patch Performance Leader (Chipotle) - Q3,2024
Timeline
Kitchen Manager
Chipotle
06.2022 - 08.2025
Delivery Driver
longos italian restaurant
05.2019 - Current
BBA - Sports Management
Walsh University