John Rinker
Aberdeen,Maryland
Summary
Experienced Server with the ability to handle high-stress situations and work under pressure. Able to memorize specific information on food items and move through many guests quickly, while making sure to show hospitality and provide a friendly experience.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrel Old Country Store
08.2021 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Arts - Psychology
Harford Community College
Bel Air, MD12.2025
Skills
- Table Bussing
- Food Running
- Beverage Preparation
- Safe Food Handling
- Guest Engagement
- Food Sales and Promotion
- Hospitality Service Expertise
- Service Prioritization
Timeline
Server
Cracker Barrel Old Country Store
08.2021 - 10.2023
Associate of Arts - Psychology
Harford Community College
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