John Rodgers

-Supervised event staff to fulfill contractual duties.

-Developed targeted resources to improve event staff skills.

-Oversee maintenance of event and property equipment.

-Maintain adherence to established standards.

-Facilitate employee development through coaching and documentation.

-Ensured seamless collaboration across departments for successful event execution.

• Generated ideas to enhance and expand current event offerings.
• Trained and supervised event staff to complete tasks on time.
• Developed creative themes for events and created related activities to engage attendees.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Developed detailed event reports, documenting all aspects of each event.
• Oversaw event registration process by collecting and tracking attendee information.
• Liaised with clients to determine exact event requirements.

• Produced & designed internal events.
• Designed, purchased, & decorated the property for special events and holidays.
• Took inquiries and scheduled tours for property to establish new business.
• Scheduled tastings, executed tastings and performed final details meetings with clients to assure success for events.
• Prepared BEO's, timelines, layouts, schedules, and shared expectations for events to all departments as needed.
• Managed team of 30 plus employees. 8 Full-Time employees and to include 20 plus On-Call Bartenders and On-Call Banquet Servers.
• Scheduled interviews with potential future teammates, Hired, Counseled, & issued Terminations as necessary.
• Created & Executed training for the Banquet team on Banquet expectations of standard practices and day to day maintenance of the Banquet spaces.
• Performed inventory of goods and services for best service to clients.
• Prepared budgets, vision boards, purchase requests, and event post forma to assure successful growth for our events.
• Received payments, shared Banquet Checks & Invoices for money's owed, and lastly shared zero balances with clients when all payments were completed and received.

• Curated items and packages to sell for guests.
• Built lasting relationships with local community leaders as well as local vendors.
• Created documents and presentation to help senior leaders make decisions on company improvements.
  
• Reduced overhead by taking on more responsibility with creative and administrative projects and are as follows but not limited too; Event Design, Activities, & Professional Liaison.
• Improved customer service by listening to customer feedback and prioritizing long-term business goals.
  
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
• Ordered and distributed office supplies while adhering to fixed office budget.
• Compiled annual recommendations for end of fiscal year budgets.
• Oversaw work orders, customer follow-ups and marketing campaigns to increase operational productivity.
  
• Managed office supplies, vendors, organization and upkeep.