John Romanow

• Built and strengthened relationships with new and existing accounts to drive revenue.
• Became proficient in cold calling and client prospecting.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Responsible for bringing customers through entire sales cycle; prospecting and setting first appointment, contract negotiation, account setup and continued management.
• Frequently visited customer sites for sales meetings, service meetings, and safety assessments.
• Worked with internal team of recruiters to ensure proper client service.
• Used consultative approach to customize a solution that best fit client needs.
• Lead in person and virtual sales meetings to present solutions to clients.

KPI Numbers for 2023:

- 510% of gross profit goal for total year.

- 58 new logos.

- $1.7 million in total revenue generated.

- Brought in 2 opportunities that turned into National accounts, one of them Global.

- Identified prospects by using ZoomInfo, Indeed, Linked In, Google Maps, in-field prospecting, previous customer lists, etc.

- Identified end users or buyers by using ZoomInfo, primarily HR and Operations Managers.

- Became proficient in cold calling and appointment setting, as this was my primary job duty.

- Documented all phone and email conversations in Salesforce.

- Met and exceeded activity metrics.

- Promoted to Account Executive role in 3 months.