Summary
Overview
Work History
Skills
Timeline
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John Schaaf

Lake Worth,FL

Summary

A seasoned Tile Supervisor at Deluca Tile, I excel in mentoring teams and optimizing efficiency, ensuring project deadlines are met with superior quality. My proactive customer service approach and adept negotiation skills have significantly enhanced client satisfaction and reduced costs, demonstrating my commitment to excellence and effective communication.

Overview

39
39
years of professional experience

Work History

Tile Supervisor

Deluca Tile
02.1986 - 02.2025
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.

Skills

  • Mentoring staff
  • Time management expertise
  • Efficiency optimization
  • Delegation
  • Customer service
  • Deadline enforcement
  • Workflow streamlining
  • Goal oriented
  • Verbal and written communication
  • Decision-making
  • Safety protocols
  • Employee motivation
  • Conflict resolution

Timeline

Tile Supervisor

Deluca Tile
02.1986 - 02.2025

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John Schaaf