John Scott
Savannah,Ga
Summary
To further my career with The State of Georgia and to continue to learn and grow and face challenges that utilize my experience and knowledge gained through previous positions within the Georgia Department Of Labor. Reliable and altruistic professional with 23+ years of experience in policy and procedures with UI claimants and employers needs in relation to filling job vacancies. Knowledgeable, dedicated and offering superior communication skills in accomplishing goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Services Specialist Advanced II
Georgia Department of Labor
01.2001 - 01.2024
- Review unemployment claims
- Conduct fact-finding between claimants and employers, While conducting benefit review eligibility reviews
- Release unemployment decisions based on fact-finding and department policies and procedures according to unemployment law precedents
- Assist with staff training and instruction
- Experienced claim processor
- Excellent claim problem identification and solution skills, Experience with alien verification procedures and verification Empathetic and professional customer service and staff awareness.
Employer Marketing Representative
01.2008 - 01.2016
- Worked with employers to help fill job openings with UI claimants that had desired skills and experience
- Helped employers in creating and writing job orders
- Customer assistance and instruction with Employ Georgia registration and resume preparation
- Have significant experience with employers and assisting with job postings and employee referrals
- Previous job experience conducting group workshops and re-employment instruction and support
- Scheduled and helped facilitate monthly employer committee meetings
- Created job orders and targeted potential candidates for the Georgia works program
- Helped set up employer job fairs in Savannah Career Center and Off sites.
Education
BBA -
Middle Tennessee State University
01.1984
Skills
- Documentation
- Problem Resolution
- Interpersonal Relations
- Data Analytics
- Sales and Marketing
- Decision-Making
- Marketing
References
Available upon request
Timeline
Employer Marketing Representative
01.2008 - 01.2016
Services Specialist Advanced II
Georgia Department of Labor
01.2001 - 01.2024
BBA -
Middle Tennessee State University