Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Scott

Miami

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Skilled Forklift Driver adept at working quickly in fast-paced, demanding environments. Strong team player and problem-solver. Offering top communication and conflict resolution skills developed over [Number] years in warehouse environments. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Well-versed in loading and unloading trucks, operating scanners and maintaining tight deadlines. Performs inventory counts, maintain records and follow safety standards.

Overview

8
8
years of professional experience

Work History

Driver

Paschall Truck Lines Inc.
02.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Customer Service Representative

Uhaul Moving And Storage
07.2017 - 06.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Selector

C & S Wholesale Services
01.2016 - 02.2016
  • Moved loads of up to 500 pounds using forklifts and other lift equipment.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Completed daily orders with expert picking and packing of shipments.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Wrapped pallets in shrink wrap prior to loading.
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
  • Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
  • Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
  • Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.

Education

Miami Northwestern Senior High School
Miami, FL
06.2009

Skills

  • Time Management
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Attention to Detail
  • Flexible and Adaptable

Timeline

Driver

Paschall Truck Lines Inc.
02.2024 - Current

Customer Service Representative

Uhaul Moving And Storage
07.2017 - 06.2018

Selector

C & S Wholesale Services
01.2016 - 02.2016

Miami Northwestern Senior High School
John Scott