Skills
Led user-centered design initiatives at both strategic and executional levels, aligning product goals with user needs., Scoped UX projects by estimating timelines for research, wireframes, and visual comps., Worked directly with clients to understand goals and define product strategies., Mentored junior designers on accessibility, ethical design, feedback, and presentation skills., Created journey maps, sitemaps, wireframes, and high-fidelity prototypes based on user research and stakeholder input., Developed production-ready visual design assets and layouts., Maintained scalable design systems, style guides, and pattern libraries., Used AI tools to enhance user research, develop personas, storyboards, and information architecture., Designed and facilitated usability tests, card sorts, and heuristic evaluations., Created and analyzed clickstream data, diary studies, and benchmark studies to inform design decisions., Partnered with development, marketing, compliance, and product management teams throughout the product lifecycle., Directed creative agencies to ensure alignment with brand and UX standards., Built workflows and guidelines to introduce web accessibility across the enterprise., Designed complex healthcare content in collaboration with doctors, writers, and illustrators to ensure accuracy and usability., Proofread and edited documents through all design stages.