John Simmons
San Marcos,TX
Summary
Skilled Appointment Setter with experience in scheduling, client communication, and customer service. Strengths include effective multi-tasking, ability to work under pressure, and exceptional organizational skills. Previous roles involved direct interaction with clients, ensuring all appointments were scheduled accurately and promptly while maintaining high levels of customer satisfaction.
Overview
4
4
years of professional experience
Work History
Appointment Setter
Lumix Ads
San Marcos, Tx
10.2025 - 07.2026
- Scheduled appointments for potential clients using customer relationship management software.
- Communicated effectively with clients to understand their needs and preferences.
- Collaborated with sales team to ensure smooth transition of leads.
Assistant General Manager
Freebirds World Burrito
San Marcos, Tx
06.2024 - 02.2026
- Managed front counter and drive-thru operations efficiently.
- Process orders, prepare meals, and handle payments, contributing to overall customer satisfaction.
- Collaborated with teammates and embraced feedback from management to improve service delivery.
Shift Lead
Freebirds World Burrito
08.2023 - 06.2024
- Executed store opening and closing procedures, ensuring balanced tills and smooth transitions.
- Trained new employees and delegated daily tasks, fostering team collaboration and efficiency.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Managed cash handling procedures, guaranteeing accuracy and compliance with documentation standards.
Crew Member
Freebirds World Burrito
03.2022 - 09.2023
- Operated front counter and drive-thru service areas to assist customers.
- Processed orders, prepared meals, and handled payments to maintain customer satisfaction.
- Operated front counter, drive-thru, and kitchen areas to ensure smooth service.
- Collaborated with teammates and embraced feedback from management to enhance service quality.
Skills
- Appointment Coordination
- Follow-up Coordination
- Client Outreach
- Customer Engagement
- Customer Service
- Appointment scheduling
- Customer management
- Sales Support
- Data Entry
- Time management
- Attention to detail
- Goal oriented
- Lead Nurturing
- Staff Management
- Business operations
- Effective communication
- Food safety
Timeline
Appointment Setter
Lumix Ads
10.2025 - 07.2026
Assistant General Manager
Freebirds World Burrito
06.2024 - 02.2026
Shift Lead
Freebirds World Burrito
08.2023 - 06.2024
Crew Member
Freebirds World Burrito
03.2022 - 09.2023