John Simmons
Greenville,IN
Summary
Experienced retail leader with a strong background in store operations, inventory control, and P&L management. Known for guiding teams, improving efficiency, and driving sales growth while maintaining strong customer relationships.
Overview
18
18
years of professional experience
Work History
General Manager
Bass Pro Shops
Louisville, Kentucky
06.2024 - Current
- Reviewed sales performance and guided department priorities, resulting in a growth of yearly sales from 18M to 20M.
- Trained teams on customer service and product knowledge, contributing to a 23bps increase in customer satisfaction scores.
- Coordinated efforts among management and supervisory staff to streamline daily operations.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Supported daily store operations for Bass Pro Shops outdoor retail departments.
- Guided associates across sales floor, service desk, and stockroom.
- Tracked inventory levels and organized stockroom, achieving an 8% reduction in overall shrink within 12 months.
- Enforced safety procedures and compliance requirements throughout store areas.
- Built and maintained loyal, long-term customer relationships through effective account management.
Store Leader
H-E-B Grocery
Abilene, TX
01.2020 - 06.2024
- Led H-E-B store operations across sales floor, front end, and stock room.
- Analyzed sales data to identify trends and adjust sales strategies accordingly. resulting in a weekly sales increase from 2.4M to 3.1M within 2 years.
- Supervised workflow to enhance departmental effectiveness, resulting in 20% labor cost savings over 3 years.
- Executed floor moves, merchandising, display maintenance, and housekeeping to ensure well-stocked, organized, and current sales areas.
- Analyzed sales data to identify trends and adjust stocking levels accordingly.
- Maintained knowledge of sales and promotions, return policies and security practices.
Manager in Charge
H-E-B Grocery
Killeen, TX
05.2014 - 01.2020
- Oversaw H-E-B store operations, guiding partners to optimize daily workflows.
- Managed food service operations to ensure quality and safety. and sanitation for fresh departments.
- Coordinated department coverage, breaks, and shift handoffs to maintain operational efficiency.
- Communicated with department leaders to adjust staffing and priorities.
- Monitored sales floor activity and resolved customer service issues.
- Audited for food safety, cash handling, and pharmacy operations.
Team Lead
US Army
Hohenfels, Germany
06.2008 - 11.2013
- Led an Army team in executing daily operations and mission support tasks, ensuring mission readiness.
- Monitored team progress and enforced deadlines to achieve operational objectives.
- Supervised soldiers during training and counseling, enhancing their skills and performance.
- Prepared reports, status updates, and command briefings.
Education
High School Diploma -
Harker Heights High School
Harker Heights05-2008
Skills
- Store operations
- Inventory control
- Retail analytics
- Sales forecasting
- Financial oversight
- P&L management
- Loss prevention
- Merchandising planning
- POS systems
- Customer relationship management
- Employee training
- Team development
- Conflict resolution
- Goal setting
Timeline
General Manager
Bass Pro Shops
06.2024 - Current
Store Leader
H-E-B Grocery
01.2020 - 06.2024
Manager in Charge
H-E-B Grocery
05.2014 - 01.2020
Team Lead
US Army
06.2008 - 11.2013
High School Diploma -
Harker Heights High School