John Skora
Black Hawk,CO
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
7
7
years of professional experience
Work History
Parts Specialist
Alpine gmc
Littleton, Colorado
12.2021 - Current
- Assisted customers with GMC parts selection and fitment at Alpine dealership counter.
- Processed parts orders using dealership inventory and catalog systems.
- Verified part numbers against vehicle information and service requests.
Parts Specialist
Stevinson Chevrolet West
Littleton, Colorado
06.2019 - 12.2021
- Assisted customers with GMC parts selection and fitment at Alpine dealership counter.
- Processed parts orders using dealership inventory and catalog systems.
- Verified part numbers against vehicle information and service requests.
- Coordinated with technicians and advisors to fulfill repair parts needs.
- Managed special-order parts and followed up with vendors and distributors.
- Received, stocked, and organized incoming parts shipments in warehouse areas.
- Issued parts to service department and recorded inventory transactions.
- Resolved customer questions about availability, pricing, and replacement parts.
- Processed returns, exchanges, and refunds in a timely manner.
- Identified potential problems with defective or damaged parts before they reached customers.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Maintained parts system with current order and sales data.
- Coordinated shipping arrangements for outbound orders as needed.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Provided customers with technical advice regarding parts information and availability.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Maintained accurate records of all inventory transactions in the computer system.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Assisted retail, wholesale, and service customers with selecting optimal parts for different needs.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
Education
Broomfield High
Broomfield , COSkills
- Parts identification
- Fitment verification
- Parts cataloging
- Automotive parts sales
- Order processing
- Inventory management
- Shipping and receiving
- Returns processing
- Purchase orders
- Vendor coordination
- Stock replenishment
- Stock control
- Inventory optimization
- Warehouse operations
- Dealership systems
- Parts documentation
- Forecasting and planning
- Warranty administration
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Customer communication
- Parts merchandising
Timeline
Parts Specialist
Alpine gmc
12.2021 - Current
Parts Specialist
Stevinson Chevrolet West
06.2019 - 12.2021
Broomfield High