John Smith
Officer
San Francisco De Las Llagas,CA
Summary
Dynamic professional with a proven track record in data analysis and customer service, demonstrated at Raytheon through advanced data visualization and enhancing decision-making processes. Skilled in Java and excelling in customer satisfaction, adept at transforming challenges into solutions. Renowned for attention to detail and a commitment to excellence, without exceeding a 55-word limit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Grocery Clerk
JP Morgan Chase
05.2024 - 01.2025
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Data Analyst
Raytheon
09.2022 - 04.2024
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
Customer Service Cashier
Slack
02.2019 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Computer Programming
Penn Foster College
Scottsdale, AZ05-2019
Skills
- Customer service
- Data visualization and presentations
- Customer satisfaction
- Attention to detail
- CMS management
- Website updating
- Front-end development
- Java
- Strong angular skills
- Back end development
- Vuejs mastery
- Knowledge of typescript
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Resolved product issue through consumer testing.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Certification
- Certified Sales Associate (CSA) - Retail Education Association.
- National Professional Certification in Retail Management (NPCRM) - National Retail Federation.
Languages
English
Native or Bilingual
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- I like working with my hands and fixing things
Timeline
Grocery Clerk
JP Morgan Chase
05.2024 - 01.2025
Data Analyst
Raytheon
09.2022 - 04.2024
Customer Service Cashier
Slack
02.2019 - 08.2022
Bachelor of Science - Computer Programming
Penn Foster College
Similar Profiles
Lisa Olivia GrenviczLisa Olivia Grenvicz
Private Client Banker at JP Morgan Chase & Company (Chase Bank)Private Client Banker at JP Morgan Chase & Company (Chase Bank)
Miranda GuerreroMiranda Guerrero
Associate Banker Market Expansion at Jp Morgan Chase ChaseAssociate Banker Market Expansion at Jp Morgan Chase Chase
Antara GuhaAntara Guha
Senior Product Manager at JP Morgan ChaseSenior Product Manager at JP Morgan Chase
Vanessa CardenasVanessa Cardenas
Branch Operations Lead at JP Morgan & ChaseBranch Operations Lead at JP Morgan & Chase
TANECIA WARDTANECIA WARD
Human Resources Assistant I at Employee Services Agency, County of Santa ClaraHuman Resources Assistant I at Employee Services Agency, County of Santa Clara