John Snelling

• Managed lead tracking by making contact and following up on leads generated through marketing efforts.
• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
• Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
• Used CRM software to record customer interactions and track general sales activities for review and follow-up.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.

• Installed variety of 12 volt aftermarket accessories including Remote Car Starters, Back Up Cameras, Reverse Sensing Systems, Mobile Video Systems, Blue Tooth Devices, etc., both at new car dealerships and at individuals homes or places of business.

Installed a variety of 12 volt aftermarket accessories including Remote Car Starters, Back Up Cameras, Reverse Sensing Systems, Mobile Video Systems, Blue Tooth Devices, etc., both at new car dealerships and at individuals homes or places of business.

• Oversaw crew of Mobile Electronic Installers.
• Managed inventory of all devices and supplies.
• Was responsible for answering customer calls, and taking orders.
• Responsible for scheduling and dispatching technicians.