Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

John Stella

Summary

Dynamic District Propane Manager at Krist Oil Company Inc. with a proven track record in team leadership and operations management. Enhanced customer satisfaction and reduced operational costs through strategic process improvements. Skilled in conflict resolution and staff training, fostering a motivated workforce that drives business growth and efficiency.

Overview

28
28
years of professional experience
1
1
Certification

Work History

District Propane Manager

Krist Oil Company Inc.
04.2011 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Propane Plant Manager

Ritchie Lakeland Oil Company, Inc.
05.1997 - 03.2011
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Boosted employee morale and productivity through effective leadership and motivational techniques.
  • Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
  • Install propane tanks and necessary equipment, hook up generators, install propane heaters, route drivers, order and inventory parts, deliver propane to residential and commercial accounts.

Education

High School Diploma -

AD Johnson High School
Bessemer, MI

Skills

  • Team leadership
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Documentation and reporting
  • Operations management
  • Conflict resolution
  • Sales management
  • Policy and procedure development
  • Risk management
  • Customer service
  • Policy implementation

Accomplishments

    Launching six new propane plants from new builds in new locations, to successful, profitable entities in the past fourteen years, all while fostering lasting relationships with customers and dedicated employee teams.

Certification

CETP/PEP trained with proctor license, Hazmat with CDL endorsement

Timeline

District Propane Manager

Krist Oil Company Inc.
04.2011 - Current

Propane Plant Manager

Ritchie Lakeland Oil Company, Inc.
05.1997 - 03.2011

High School Diploma -

AD Johnson High School

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