John Stilwell
Windham ,ME
Summary
Dynamic operations leader with a proven track record in project management, specializing in process optimization and interdepartmental collaboration. Achieved significant operational improvements by implementing data-informed strategies and cultivating a performance-oriented culture, enhancing efficiency and reducing risks while driving organizational growth.
Overview
9
9
years of professional experience
Work History
Regional Director of Operations
US Coast Guard
07.2022 - Current
- Analyzed business operations and implemented strategies resulting in an 80% improvement to operational cohesiveness.
- Reduced operational risks to $30M+ in government assets while organizing data to forecast performance trends.
- Cultivated and strengthened lasting client relationships with 86 satellite locations using strong issue resolution and dynamic communication skills.
- Raised property accuracy and accountability for $5M+ of surplus inventory by creating new automated tracking method.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored $1.5M+ operating budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines for the northeastern United States.
- Collaborated with senior management to develop and execute long-term enterprise goals and objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Chief of Operations
US Coast Guard
08.2019 - 07.2022
- Created succession plans to provide continuity of operations during leadership transitions.
- Directed technological improvements, reducing waste and business bottlenecks.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw day-to-day operations of 60 members to keep organization running smoothly while meeting operational goals.
Department Head
USCG Station Point Allerton
05.2016 - 08.2019
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
- Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
Education
Bachelor of Science - Finance
University of North Carolina At Wilmington
Wilmington, NC05.2007
Associate of Arts - General Studies
Cape Fear Community College
Wilmington, NC05.2005
Certificate -
Senior Enlisted Leadership Academy
Petaluma, CA03.2019
Skills
- Process Optimization
- Interdepartmental Collaboration
- Data-Informed Strategy Development
- Workforce Capacity Management
- Strategic Resource Distribution
- Effective Planning and Execution
- Efficiency Optimization
- Risk mitigation
- Operations oversight
- Outcome Assessment
Timeline
Regional Director of Operations
US Coast Guard
07.2022 - Current
Chief of Operations
US Coast Guard
08.2019 - 07.2022
Department Head
USCG Station Point Allerton
05.2016 - 08.2019
Bachelor of Science - Finance
University of North Carolina At Wilmington
Associate of Arts - General Studies
Cape Fear Community College
Certificate -
Senior Enlisted Leadership Academy
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