John Suchomel
White Bear Lake
Summary
An energetic professional with more than 20 years of experience streamlining processes, managing complex schedules, and developing programs. Experience working with government regulations and very specialized standards. Proven ability to collaborate with cross-functional leaders and groups in the development of program initiatives, directing project plans, and achieving performance targets.
Overview
23
23
years of professional experience
Work History
Front Lead/Optician
Walmart
07.2024 - Current
- Led Front End team in delivering exceptional customer service.
- Oversaw inventory management, ensuring optimal stock levels and efficient product availability.
- Trained and mentored junior opticians on best practices in lens fitting and customer consultation.
- Implemented process improvements to enhance workflow efficiency and reduce turnaround times.
- Collaborated with fellow opticians to develop strategies for reaching sales targets and improving overall team performance.
- Assisted customers in selecting frames that complemented their facial features and personal style preferences, resulting in increased customer satisfaction.
Manager Charter Support/Human Resource Specialist
iAero Airways
08.2021 - 12.2023
- Developed, implemented, and supervised Charter Support Representative Program
- This included creating the program from the ground up
- Charter Support Representatives were responsible for ensuring all aspects of a charter flight were successful
- This included: FBO coordination with crew and passengers, ensuring weight and balance was accurate, catering needs were achieved and providing GSC and security teams
- As a Human Resource Specialist, I oversaw processing all aspects of hiring including job posting, leaves and terminations
- Also, processing updates to payroll including leaves, vacations, promotions, and terminations.
Manager Inflight Standards/Supervisor AQP and Curriculum Development/Lead Instructor Developer of Inflight Training
Compass Airlines
01.2010 - 04.2020
- Responsible for the standardization of all Inflight manuals with the collaboration of all departments within the company and with the Federal Aviation Administration
- Developed and implemented Initial and Recurrent training programs for Inflight department
- This includes the development of training manuals after identifying training needs based on a multitude of factors including federal regulations, internal audits, and performance evaluations and LMS Learning Programs
- Collaborates with the Federal Aviation Administration for validation of training programs and documents
- Manages all Inflight training schedules and maintains training records.
Career Advisor/Media Specialist/Teacher/Head Swim Team Coach
White Bear Lake School District
08.2002 - 11.2013
- Held progressively responsible positions throughout my tenure
- Began with the school district assisting students with figuring out their career goals
- Scheduling of college visits both in-house and external
- As the Media Specialist I oversaw the ordering, cataloguing, and reviewing of media documents within the media library
- As a teacher, my responsibilities included: curriculum development and instruction, ordering of supplies and the overseeing of computer records
- Coaching I was responsible for the schedule of practice and meets, and records of individuals and team events.
Education
Bachelor of Arts - Education/Speech Communication
Coe College
Cedar Rapids, IABachelor of Arts - Theater-Design/Directing
Coe College
Cedar Rapids, IASkills
- Human Resources Management
- Organizational Management
- Operations Management
- Performance Management
- Onboarding and Orientation
- Compliance and Safety
- Systems and Process Improvements
- Workforce Management
- Logistics and Scheduling
- Staff Development
- Performance Evaluations
- Staff Training and Development
- Policy Implementation
- Schedule Preparation
- Team Leadership
- Quality Assurance
- Organizational Skills
- Emergency Response
- Scheduling and Coordinating
- Documentation and Reporting
- MS Office Suite
- Quality control monitoring
- Display building
- Multitasking
- Adaptability and flexibility
Timeline
Front Lead/Optician
Walmart
07.2024 - Current
Manager Charter Support/Human Resource Specialist
iAero Airways
08.2021 - 12.2023
Manager Inflight Standards/Supervisor AQP and Curriculum Development/Lead Instructor Developer of Inflight Training
Compass Airlines
01.2010 - 04.2020
Career Advisor/Media Specialist/Teacher/Head Swim Team Coach
White Bear Lake School District
08.2002 - 11.2013
Bachelor of Arts - Theater-Design/Directing
Coe College
Bachelor of Arts - Education/Speech Communication
Coe College