Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Personal Information
Certification
Timeline
Generic

Morgan Hooper

Piedmont,USA

Summary

Dedicated to providing communities with important resources to manage emergency needs. Successful in handling communication, training, and personnel management needs. Advanced skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Optician/Scribe

Dr. David Chandler
Jacksonville, AL
04.2015 - Current
  • Working in the exam room with the doctor. Putting drops and dyes in patients eyes. Knowing codes and charges. Understanding doctor script and inputting charts in the computer. Helping keep the exam rooms stocked. Bringing the doctor the correct tools for procedures. I can operate the following instruments; 1. Diopsys (VEP, per G) 2. Optomap 3. Visual 4. Cell check XL 5. Nidek OPD Scan III 6. Zeiss cirrus HD-OCT 7. Zeiss Visual field 8. Mei box 9. Tear Lab 10. Tear Care 11. Lensometer (manual and automatic) 12. AdaptDx 13. Nikon 3D fit patternless edger. LE-9000SX
  • Getting patients pre-screened for the doctor, filing insurance, answering phones, making appointments, making appointments at other locations, ordering glasses, ordering contacts, doing visual acuities, helping patients select a frame and fitting them for bifocals and progressives. Keeping the doctor informed of any changes in the patients. Making sure the patients get refills on medication. Keeping up with patients appointments and informing them of when it's time to return. Keep up with inventory and ordering. Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification. Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit client. May shape or reshape frames. Responsible for taking payments and billing patients. Responsible for inventory and maintaining a clean area for patients.

Optician

George Gruver Optical
04.2015 - 03.2017
  • Getting patients pre-screened for the doctor, filing insurance, answering phones, making appointments, making appointments at other locations, filing folders, ordering glasses, ordering contacts, checking IOPs, doing visual equities, helping patients find frames and fitting them. Measuring for bifocals and progressives. Running a tear test and auto refraction machine. Also did Occulus OCT and Occulus Visual field as well as basic visual fields. Keeping the doctor informed of any changes in the patients. Making sure the patients get refills on medication. Keeping up with patients appointments and informing them of when it's time to come back in. Keep up with inventory and ordering. Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification. Assist client with selecting frames. Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit client. May shape or reshape frames.

Optician

Walmart
01.2012 - 01.2015
  • Getting patients pre-screened for the doctor, filing insurance, answering phones, making appointments, making appointments at other locations, filing folders, ordering glasses, ordering contacts, checking IOPs, doing visual aquities, helping patients find frames and fitting them. Measuring for bifocals and progressives. Running a tear test and auto refraction machine. Keeping the doctor informed of any changes in the patients. Making sure the patients get refills on medication. Keeping up with patients appointments and informing them of when they are due back in. Checking inventory and making sure everything is clean. Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification. Assist client with selecting frames. Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit client. May shape or reshape frames.

Optical Manager

Talladega Optical Dispensary
01.2010 - 01.2012
  • I fitted customers for glasses and contacts, made appointments and filed insurance claims. I ordered frames and materials for customers based on their needs and everyday activities. I did inventory control. Order supplies for the office, and answered the phone and any questions customers might have had. I dealt with vendors from different companies and traveled for training. I collected payments from customers and sent statements. I dealt with insurance companies and corrected any claims that had been denied. I kept the area clean and stocked with POP. I worked with the lab to determine the best materials needed for the customers and kept up with the latest technologies. I performed the duties of the receptionist at remote locations on Wednesdays while working with minimal or no supervision.

Education

MBA - Emergency Management

Jacksonville State University
Jacksonville, AL
12-2025

Bachelor of Science - Business Management

Jacksonville State University
Jacksonville, AL
05-2021

High School Diploma -

Piedmont High School
Piedmont, AL
05.1998

Skills

  • Sales and training
  • Microsoft Office Suite
  • Billing and scheduling
  • Receptionist duties
  • Excel and WordPress proficiency
  • Accounts receivable and payable
  • Medical office experience
  • Scripting and EMR systems
  • HTML5 and medical terminology
  • Human resources management

Additional Information

  • Worked at Walmart in Minneapolis, MN as a Cell Phone expert, electronics staff, stocking and an Optician.
  • Worked at Vogelweh Air Force Base in Germany as a child care provider, room lead and mentor for new employees.
  • Worked at Vogelweh Air Force BX/PX as a Cashier and Ladies room attendant.

Assessments

  • First Aid Skills, Proficient, 01/01/19
  • Problem Solving, Familiar, 01/01/19
  • Electronic Medical Records Knowledge, Familiar, 01/01/19
  • Administrative Assistant, Highly Proficient, 08/01/19
  • Receptionist, Proficient, 09/01/19
  • Management & Leadership Skills: Impact & Influence, Proficient, 08/01/19
  • Electronic Medical Records Knowledge, Completed, 10/01/19
  • Attention to Detail, Completed, 09/01/19
  • Medical Terminology, Completed, 10/01/19

Personal Information

Willing To Relocate: Anywhere

Certification

  • IS.5a An Introduction to Hazardous Materials
  • IS-26 Guide to Points of Distribution
  • IS-29 Public Information Officer Awareness
  • IS-100.c Introduction to Incident Command
  • IS-120.c An Introduction to Exercises
  • IS-200.c Basic Incident Command System for Initial Response
  • IS-230.e Fundamentals of Emergency Management
  • IS-235.c Emergency Planning
  • IS-240.c Leadership and Influence
  • IS-241.c Decision Making and Problem Solving
  • IS-242.c Effective Communications
  • IS-244.b Developing and Managing Volunteers
  • IS-317.a Introduction in Community Emergency Response Team (CERT)
  • IS-368.A Including People with Disabilities in Disaster Operations
  • IS-405 Mass Care/Emergency Assistance Overview
  • IS-700.b An Introduction to the National Incident Management System
  • IS-800.d National Response Framework, An Introduction
  • IS-2000 National Preparedness Goal and System Overview
  • IS-2500 National Prevention Framework, An Introduction
  • IS-2600 National Protection Framework, An Introduction
  • IS-2700 National Mitigation Framework, An Introduction
  • IS-2900.a National Disaster Recovery Framework (NDRF) Overview

Timeline

Optician/Scribe

Dr. David Chandler
04.2015 - Current

Optician

George Gruver Optical
04.2015 - 03.2017

Optician

Walmart
01.2012 - 01.2015

Optical Manager

Talladega Optical Dispensary
01.2010 - 01.2012

MBA - Emergency Management

Jacksonville State University

Bachelor of Science - Business Management

Jacksonville State University

High School Diploma -

Piedmont High School