John Talmage
Charlotte,NC
Summary
Proven expertise in airline operations and a commitment to safety, honed at Piedmont Airlines. Excelled in team collaboration and safety regulation adherence, enhancing operational efficiency and passenger satisfaction. Extensive knowledge regarding the layout of Charlotte Douglas Airport and how to carefully traverse it.
Overview
17
17
years of professional experience
Work History
Fleet Service Agent
Piedmont Airlines
10.2007 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Guest Service Representative
Ritz-Carlton
08.2013 - 12.2020
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
Education
No Degree -
Central Piedmont Community College
Charlotte, NCSkills
- Strong teamwork
- Safety awareness
- Safety regulations
- Documentation management
- Airline operations
Timeline
Guest Service Representative
Ritz-Carlton
08.2013 - 12.2020
Fleet Service Agent
Piedmont Airlines
10.2007 - Current
No Degree -
Central Piedmont Community College
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