Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Education and Training
Timeline
Generic

John Torres

Melrose Park,IL

Summary

Cultivated strong customer relationships through effective communication and product expertise. Led initiatives to create an inviting shopping environment that promotes customer satisfaction. Drove sales growth by implementing strategic sales techniques and training team members.

Overview

3
3
years of professional experience

Work History

Retail Associate

Dds Discounts
Melrose Park, IL
11.2025 - 01.2026
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize store layout and presentation.
  • Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Conducted inventory management tasks, including stock replenishment and loss prevention strategies.
  • Trained new associates on operational procedures and customer service standards.
  • Resolved customer complaints promptly, maintaining a positive shopping environment.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Guitar Technician

Any
Melrose Park, IL
09.2022 - 08.2025
  • Conducted thorough inspections of guitars for setup and maintenance.
  • Repaired and replaced guitar components to ensure optimal performance.
  • Assisted customers in selecting appropriate guitar accessories and services.
  • Maintained organized workspace for tools and equipment used in repairs.
  • Collaborated with team members on complex repair projects and solutions.
  • Documented repair processes and customer requests accurately for records.
  • Educated customers about proper guitar care and maintenance techniques.
  • Utilized various hand tools and electronic testing devices for repairs.
  • Assisted customers with selecting new strings for their guitar based on desired sound characteristics.
  • Set up instruments using appropriate tools such as files, sandpaper, drill bits and saws.
  • Repaired cracks in necks or bodies of guitars through gluing techniques or other methods of woodworking.

Cashier

Dunkin' Brands
Melrose Park, IL
02.2025 - 07.2025
  • Processed customer transactions efficiently and accurately, ensuring smooth checkout experience.
  • Maintained cleanliness and organization of work area to enhance customer satisfaction.
  • Assisted in training new cashiers on point-of-sale systems and operational procedures.
  • Handled customer inquiries and resolved issues promptly to ensure positive service interactions.
  • Collaborated with team members to optimize workflow during peak hours, improving efficiency.
  • Monitored inventory levels and communicated restocking needs to management proactively.

Worker

Dunkin' Brands
Melrose Park, IL
02.2025 - 06.2025
  • Crafted high-quality sandwiches to meet customer preferences.
  • Delivered fresh donuts to customers, ensuring quality and satisfaction.
  • Executed baking processes for frozen bread products to ensure quality and freshness.
  • Prepared food and beverages according to company standards and recipes.
  • Maintained cleanliness of work areas and equipment throughout shifts.
  • Assisted customers with orders and provided friendly service.
  • Operated point-of-sale system for transactions and cash handling.
  • Stocked supplies and organized inventory for efficient workflow.
  • Collaborated with team members to ensure timely service delivery.
  • Followed health and safety guidelines to maintain a safe environment.
  • Participated in training sessions to learn new procedures and products.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Established professional working relationships with staff from various levels.
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.

Construction Worker

Construction Specialties
IL
01.2025 - 04.2025
  • Clean the space we were gonna work on
  • Operated hand and power tools for various construction tasks.
  • Assisted in the setup and cleanup of job sites daily.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to complete projects efficiently.
  • Mixed and poured concrete for foundations and structures.
  • Loaded and unloaded materials from trucks and storage areas.
  • Communicated with supervisors regarding project progress and needs.
  • Cleaned job sites daily removing debris, dirt and hazardous materials safely.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.

Packager

Amazon
Bensenville, Illinois
11.2024 - 12.2024
  • Collaborated with team members to maintain efficient workflow processes.
  • Followed safety protocols to minimize workplace hazards and ensure compliance.
  • Sorted and labeled packages accurately for distribution and delivery.
  • Maintained cleanliness of work area to promote a safe working environment.
  • Assembled boxes, containers and other packaging materials according to specifications.
  • Assembled cartons, crates, and containers to prepare for shipping.

Loader and Unloader

Ice Cream Factory
Melrose Park, IL
07.2024 - 10.2024
  • Loaded and unloaded ice cream products for efficient warehouse operations.

Go from store to store stocking up ice cream and going back to the factory once finished for the day

  • Implemented safety protocols to maintain a secure working environment at the factory.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Unloaded products from incoming transports.
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Organized inventory by placing items in designated areas within the warehouse space.
  • Applied shrink wrap to pallets, securing product for storage and shipment.

Maintenance Assistant

Sam's Club
Northlake, IL
05.2024 - 08.2024
  • Performed routine maintenance tasks on equipment and facilities to ensure operational efficiency.
  • Conducted inspections of tools and machinery, identifying safety hazards and maintenance needs.
  • Assisted in inventory management, tracking supplies and materials for maintenance projects.
  • Collaborated with team members to troubleshoot equipment issues and implement corrective actions.
  • Implemented preventive maintenance schedules to minimize downtime and enhance reliability of operations.

Car Washer

Any
Melrose Park, IL
06.2024 - 07.2024
  • Inspected cars for damages and reported findings to management.
  • Maintained cleanliness of washing area and equipment regularly.
  • Assisted customers with service inquiries and vehicle care tips.

Tire Mechanic

Brookfield Auto Parts
Melrose Park, Illinois
02.2024 - 04.2024
  • Regular check on vehicles
  • Check tire pressure and fix whatever was the issue
  • Change oil
  • Replace windshield wipers
  • Replace brakes
  • Fix a broken tire
  • Inspected tires for damage and wear before installation.
  • Mounted and balanced tires on various vehicles accurately.
  • Maintained a clean and organized work area throughout shifts.
  • Collaborated with team members to complete tasks efficiently.

Education

High School Diploma -

Proviso West High School
Hillside, IL
02.2026

Skills

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Executed comprehensive equipment maintenance protocols to ensure optimal functionality

Facilitated effective problem resolution strategies to enhance operational efficiency

Optimized scheduling and prioritization of tasks to enhance productivity

Facilitated effective team collaboration to enhance project outcomes

Executed technical repairs on various equipment and systems to ensure optimal functionality

Executed instrument repair processes to ensure optimal functionality and performance

Assisted in applying restoration techniques to preserve historical artifacts Supported team members in executing restoration projects effectively Contributed to maintaining quality standards throughout restoration processes

Languages

English
Full Professional
Spanish
Professional

Affiliations

  • I make time for what is important and can get it done by acceptable timing
  • I play guitar and have a group and specialize in Mexican music on weekends

Education and Training

true

Timeline

Retail Associate

Dds Discounts
11.2025 - 01.2026

Cashier

Dunkin' Brands
02.2025 - 07.2025

Worker

Dunkin' Brands
02.2025 - 06.2025

Construction Worker

Construction Specialties
01.2025 - 04.2025

Packager

Amazon
11.2024 - 12.2024

Loader and Unloader

Ice Cream Factory
07.2024 - 10.2024

Car Washer

Any
06.2024 - 07.2024

Maintenance Assistant

Sam's Club
05.2024 - 08.2024

Tire Mechanic

Brookfield Auto Parts
02.2024 - 04.2024

Guitar Technician

Any
09.2022 - 08.2025

High School Diploma -

Proviso West High School