John Ustick
Eastpointe,MI
Summary
Dynamic professional with a proven track record as General Manager at Quality Glass Block, excelling in budget management and vendor relations. Skilled in inventory management and customer service, I drive operational efficiency and foster strong client relationships, achieving significant sales growth through strategic planning and team mentorship.
Overview
18
18
years of professional experience
Work History
Parts Manager
Finish Line Starters and Alternators
05.2012 - Current
- Assisted in inventory management and stock replenishment processes.
- Supported parts ordering and procurement activities for operational efficiency.
- Learned safety protocols and best practices for handling automotive parts.
- Collaborated with team members to ensure accurate order fulfillment.
- Maintained organized storage areas for easy access to parts and tools.
- Provided customer service support by answering inquiries about parts availability.
General Manager
Quality Glass Block
04.2007 - 05.2012
- Directed operational strategies to enhance productivity and optimize resource allocation.
- Analyzed market trends to inform strategic planning and identify new business opportunities.
- Oversaw budget management, ensuring financial objectives were met while maximizing operational efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Diploma - General Studies
Roseville High School
Roseville, MI05.1992
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Vendor relations
Timeline
Parts Manager
Finish Line Starters and Alternators
05.2012 - Current
General Manager
Quality Glass Block
04.2007 - 05.2012
Diploma - General Studies
Roseville High School