Outbound Marketing Agent with passion for providing excellent customer service .Friendly, personable and always calm and professional under pressure. Persistent and highly motivated with a flair for sales and marketing.
Overview
1
1
year of professional experience
Work History
Outbound Marketing Agent
Elite Call
07.2023 - Current
Provided information about available products and services, membership details, and purchase advantages.
Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Set up appointments with interested customers according.
Made average of 200+ outbound and inbound calls per day.
Front Desk Cashier
Mercedes-Benz Of St. Charles
09.2022 - 05.2023
Handled customer complaints and concerns and escalated to direct supervisors for quick resolution.
Processed credit card and gift certificate payments with electronic computer system.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered product questions using knowledge of sales and store promotions.