John Vrona
Boca Raton,FL
Summary
Goal-oriented manager with distinguished experience in Automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
28
28
years of professional experience
Work History
Dealer Relationship Manager
Equity Auto Finance
Fort Lauderdale, FL
07.2021 - 04.2024
- Developed strong rapport with key dealership personnel through consistent engagement and relationship building efforts.
- Delivered comprehensive training programs for dealership staff members, promoting product knowledge and sales techniques that led to increased sales performance.
Automotive Finance Director
Braman Honda Of Palm Beach
Greenacres, FL
11.2009 - 07.2021
- Assisted with recruiting, interviewing, and hiring new department employees.
- Established strong relationships with banking partners to facilitate access to essential funding channels.
- Managed day-to-day operations within 8-person finance department.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Set clear departmental objectives and developed effective strategies to achieve goals
- Maintained inventory log
- Responsible for maintaining customer confidentiality
- Responsible for contracts in transit
- Reviewed department DOC daily
Automotive Finance Director
Hollywood Honda
Hollywood, FL
10.2003 - 10.2009
- Oversaw Finance Department of 7 staff
- Maintained relationships with lending institutions
- Managed profitability,CITS,and pvr
- 300-350 unit dealership
Automotive Finance Manager
King Toyota
Deerfield Beach, FL
01.1999 - 01.2003
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Automotive General Sales Manager
Liptontoyota
Oakland Park, FL
03.1996 - 12.1998
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- 'Hired, trained and monitored the performance of the new and used vehicle department managers
- Prepared the annual dealership forecast by projecting unit sales,gross profits,expenses, ans operating profits for the new and used sales departments
- Established monthly objectives for unit sales
- Determined supply for new and used vehicles
- Established standards for display of vehicles
- Conducted sales promotions and advertising
- 'Reviewed all deals
- 'Attended auctions
Education
Utah State University
JM&A Finance School
Skills
- Record keeping
- Communication
- Customer service
- Organization
- Automotive Finance
- Negotiation
- Management
- Training
- Strong closing skills
- Problem solving
- Compliance Monitoring
- Relationship Building
- Financial reporting and analysis
- ADP, CDK, Dealer Track, Route One
- Sales Rabbit, Credit Smart
Timeline
Dealer Relationship Manager
Equity Auto Finance
07.2021 - 04.2024
Automotive Finance Director
Braman Honda Of Palm Beach
11.2009 - 07.2021
Automotive Finance Director
Hollywood Honda
10.2003 - 10.2009
Automotive Finance Manager
King Toyota
01.1999 - 01.2003
Automotive General Sales Manager
Liptontoyota
03.1996 - 12.1998
Utah State University
JM&A Finance School