John Wagner
Cardinal Health
GRESHAM,OR
13
years of professional experience
Adaptable warehouse associate with extensive experience in various roles, ensuring efficient operations. Known for strong attention to detail and commitment to customer satisfaction, ready to support organizational success through quality compliance and effective teamwork.
Work History
Warehouse Associate
7 Years 1 Month- Conducted regular quality checks to ensure compliance with safety standards and product integrity.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
Warehouse Worker
2 Years 10 Months- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Trained new employees on warehouse protocols and equipment usage for seamless onboarding.
Customer Service Representative
2 Years 9 Months- Managed billing issues, ensuring accuracy and timely resolution for customer accounts.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Developed strategies to enhance customer satisfaction, leading to improved feedback ratings.
- Led initiatives to reduce complaint resolution time, resulting in enhanced overall performance metrics.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
Bachelor of Science - Media Arts And Animation
Skills
Data entry
Invoice verification
Purchase order review
Mathematical calculations
Time management
Punctual and dependable
Timeline
Warehouse Associate
Cardinal Health
07.2019 - CurrentRead More
Warehouse Worker
Addeco
09.2016 - 07.2019Read More
Customer Service Representative
PacifiCorp
10.2013 - 07.2016Read More
The Art Institute of Portland
Bachelor of Science from Media Arts And Animation
Read More