John Wall
Madison,NC
Summary
Specialist in agricultural sector with a strong focus on customer service excellence. Demonstrated success in achieving performance goals and improving team dynamics. Expertise in fostering customer relationships and enhancing overall satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tractor Supply Company
Madison, North Carolina
07.2022 - Current
- Assisted in managing daily store operations and staff performance.
- Coordinated inventory management and stock replenishment processes.
- Trained new team members on company policies and procedures.
- Oversaw customer service standards to ensure satisfaction.
- Facilitated team meetings to communicate goals and expectations.
- Analyzed sales data to identify trends and improve store performance.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Loader Operator
Performance Livestock Company
Martinsville, Virginia
01.2021 - 07.2021
- Operated loader equipment to move materials efficiently across the yard.
- Conducted routine inspections on machinery to ensure safe operations.
- Followed safety protocols while handling heavy equipment and materials.
- Loaded and unloaded livestock feed from delivery trucks using proper techniques.
- Maintained cleanliness and organization of loading areas for safety compliance.
- Assisted in training new operators on equipment handling and safety practices.
- Reported equipment issues promptly to ensure minimal downtime during operations.
- Communicated effectively with supervisors regarding job tasks, machine operation status, maintenance needs.
- Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
Education
Associate of Applied Science - Agribusiness Technology
Rockingham Community College
Wentworth, NC12-2023
Business Certificate - Business Administration
Rockingham Community College
Wentworth, NC12-2023
High School Diploma -
North Stokes High School
Danbury, NC12-2020
Skills
- Customer satisfaction
- Customer service
- Strategic thinking
- Task prioritization
- Machinery operation
- Safety
- Willingness to learn
- Teamwork and collaboration
Certification
- Forklift certification
- Front end loader certification
Affiliations
- I love outdoors
- I love to work in public environments
- very outgoing
Accomplishments
- Successful side hustle business (Automotive Detailing)
- Moved up the chain in my current job 3 times within 3 years
- I have excelled in customer service tremendously
- Ability to use my skills to improve customer service and dedication to driving new goals everyday
Timeline
Assistant Manager
Tractor Supply Company
07.2022 - Current
Loader Operator
Performance Livestock Company
01.2021 - 07.2021
Associate of Applied Science - Agribusiness Technology
Rockingham Community College
Business Certificate - Business Administration
Rockingham Community College
High School Diploma -
North Stokes High School
Similar Profiles
Stephanie SandovalStephanie Sandoval
Team Member at Tractor Supply CompanyTeam Member at Tractor Supply Company
Ryan SegerRyan Seger
Team Leader – Store Sales at Tractor Supply CompanyTeam Leader – Store Sales at Tractor Supply Company
Marie CoteMarie Cote
Team Member at Tractor Supply CompanyTeam Member at Tractor Supply Company
Jason PowellJason Powell
Sales Associate at Tractor Supply CompanySales Associate at Tractor Supply Company
John Dunnavant JrJohn Dunnavant Jr
OTR Team Truck Driver at Hardy Brothers IncOTR Team Truck Driver at Hardy Brothers Inc