John Wayne Bebout
Alhambra,CA
Summary
Enthusiastic and hard-working Restaurant Manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Savvy marketer with a track record of improving revenue, reducing turnover, and increasing customer satisfaction.
Overview
28
28
years of professional experience
Work History
Sr Manager/AGM
Maggianos
02.2016 - 07.2021
- Oversee employee work in front and back of the house to ensure compliance with company policies, regulations, and food safety guidelines
- Perform facility walk-throughs to assess cleanliness and preparedness at the beginning and end of shift
- Complete restaurant opening and closing procedures and manage deposits
- Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low
Manager/Sr Manager
Bjs
04.2012 - 02.2016
- Met or exceeded sales goals for every single month
- Created social media presence to improve marketing and develop customer outreach strategies
- Drove substantial increase in lunchtime business through a coupon program
- Continually monitored restaurant for service, food, and cleanliness issues
- Developed new training programs for good handling that improved health score to 98
- Awarded top district honors for maintaining high sales
- Optimized profits with proactive control of employee workloads, vendor cost, and food waste
General Manager/City Manager
Sizzler
04.1997 - 08.2011
- As a General Manager of the unit, I am responsible for everything that happens within the walls of our store
- In my time as GM, we have brought food costs from a 39% down to a consistent 33.8%
- We have managed labor costs down from 21.0% to an average of 17.5
- We have managed to grow sales from $20K Weekly in the last 8 periods
- We have never run a score lower than an 'A' on any of our health inspections
- We have run an average secret shopper score of 95% over the last 8 periods
- As the GM I am responsible for the training and development of my managers so the restaurant runs as smoothly as possible
- I was also responsible for 3 other sizzlers as their city manager
Sr Manager
Cheesecake Factory Inc
08.2021 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Education
Business -
Cal State LA
Los Angeles03.1996
General Education -
Pasadena City College
Pasadena, Ca06.1993
Skills
- Problem solver
- Leadership
- Team building
- Planning
- Problem-solving
- Goal-oriented
- Motivating
- Communication
- Time management
Awards
General Manager of the Year, 04/01/12
Projects
Worked with City and the surrounding schools and Parks such as Alhambra Little leagues to help bring in more revenue for the schools and the restaurants. Local Store Marketing Mickey Thompson scholarship award for Automotive.
Languages
Spanish
Professional Working
Timeline
Sr Manager
Cheesecake Factory Inc
08.2021 - Current
Sr Manager/AGM
Maggianos
02.2016 - 07.2021
Manager/Sr Manager
Bjs
04.2012 - 02.2016
General Manager/City Manager
Sizzler
04.1997 - 08.2011
Business -
Cal State LA
General Education -
Pasadena City College
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