John Westling
St. Anthony,MN
Summary
Diligent self-driven worker who thrives in a hands on environment. Quick to learn new skills and apply them effectively. Proficient in collaborating with people of diverse backgrounds and age groups.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Lilli Putt Entertainment Center
04.2022 - Current
- Manage a team of 35 people to effectively provide quality service to customers.
- Hire and train new employees
- Schedule staff to ensure the most effective output for daily operations.
- Resolve employee and customer issues.
- Remodel, refurbish and repurpose office space and entertainment center, including walls, flooring, and landscaping.
- Diagnose issues and perform regular maintenance on small engines, electric and plumbing.
Shift Lead
Lilli Putt Entertainment Center
04.2020 - 04.2022
- Perform daily opening and closing procedures
- Trained new employees on company procedures
- Fulfilled daily tasks such as ringing up customers, operating rides, cleaning and landscaping to the facility
Banquet and Golf Clubhouse Server
The Refuge Golf Club
06.2018 - 04.2020
- Provide customer service for high-scale events including wedding receptions and banquets.
- Trained new employees on company procedures for preparing for and serving events as well as closing the facility.
- Collaborated with the team to serve guests as efficiently and quickly as possible.
- Prepared food and beverages upon order for customers.
Dishwasher
The Refuge Golf Club
06.2017 - 07.2018
- Washed dishes in a fast-paced environment for high scale events.
- Trained new employees on washing and closing responsibilities.
- Performed closing shift responsibilities such as rearranging or cleaning areas of the banquet rooms so guests can enjoy their event.
- Developed strategies on how to wash the dishes for each course in the most efficient manner.
Education
Associate of Arts - Liberal Arts And Sciences
Anoka Ramsey Community College
Coon Rapids, MN05-2025
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training and development
- Operations management
- Communication
- Problem resolution
- Professional and courteous
- Money handling
Timeline
Assistant Manager
Lilli Putt Entertainment Center
04.2022 - Current
Shift Lead
Lilli Putt Entertainment Center
04.2020 - 04.2022
Banquet and Golf Clubhouse Server
The Refuge Golf Club
06.2018 - 04.2020
Dishwasher
The Refuge Golf Club
06.2017 - 07.2018
Associate of Arts - Liberal Arts And Sciences
Anoka Ramsey Community College